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Customer Service Advisor Jobs in Texas

Customer Service Advisor, Ic
By Mister Car Wash At El Paso, TX, United States
An outgoing personality with strong people and listening skills.
Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
Growth opportunity with a national employer—90 percent of our managers were promoted from within!
Work with an amazing team in a fun environment.
Build trusting relationships with customers and recommend products and services that best meet their needs.
Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
Customer Service Advisor, Ic
By Mister Car Wash At Houston, TX, United States
An outgoing personality with strong people and listening skills.
Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
Growth opportunity with a national employer—90 percent of our managers were promoted from within!
Work with an amazing team in a fun environment.
Build trusting relationships with customers and recommend products and services that best meet their needs.
Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.

Are you looking for an exciting opportunity to make a difference in the lives of customers? We are looking for a Customer Service Advisor to join our team and provide exceptional customer service. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Service Advisor Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Service Advisor Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Certification in customer service or related field (preferred)

What is Customer Service Advisor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Service Advisor Experience?

• Previous customer service experience

What is Customer Service Advisor Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, applications, and requests
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information in the customer service database
• Identify and escalate priority issues
• Document customer service actions and discussions