Customer Service Advisor Jobs in Indiana
Customer Advisor Jobs
By Places for People
At Bath, IN, United States
Are you looking for an exciting opportunity to make a difference in the lives of customers? We are looking for a Customer Service Advisor to join our team and provide exceptional customer service. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!
What is Customer Service Advisor Skill Requirements?
• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology
What is Customer Service Advisor Qualifications?
• High school diploma or equivalent
• Previous customer service experience
• Certification in customer service or related field (preferred)
What is Customer Service Advisor Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology
What is Customer Service Advisor Experience?
• Previous customer service experience
What is Customer Service Advisor Responsibilities?
• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, applications, and requests
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information in the customer service database
• Identify and escalate priority issues
• Document customer service actions and discussions
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