Customer Advisor Jobs

We are Places for People Living Plus, we provide outstanding supported housing, retirement living and tenancy sustainment services to a variety of customers.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with Caring people, Supportive people and Customer Focused people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

More About Your Role

Your role is to provide customer service to residents, in such a manner that client expectations and SLAs are met, whilst complying with statutory and contractual requirements.

The role will require you to work with a customer comes first approach, the role will involve you working with a wide variety of customers and sometimes in challenging situations.

This role will require you to deliver a high level of customer service to residents, acting as their main point of contact during the customers tenancy.

This role is a part time role working 22 hours a week Monday to Friday.

For more information please download our job profile available on our website.

More About You

The ideal applicant will have a passion for customer service and will have experience working in a customer focused environment, if you are a graduate who is looking to start their career in the property industry we may have the ideal oppitunity for you. Training for this role is provided, you will be provided with the necessary knowledge to be successful.

Do you have good organisational skills and enjoy multi-tasking if you do this may be the perfect role for you.

We are looking for someone who has people first approach and is spirited.

The Benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• Extra perks including huge discounts and offers from shops, cinemas and much more.
• Pension with matched contributions
• Excellent holiday pay and sick pay
• Training

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.