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Customer Operations Specialist Jobs

Customer Operations Specialist Jobs
By Nutrabolt At Austin, TX, United States
Creates a positive experience for the Customer by consistently providing superior service and exceeding expectations
Generate reports and regular review of account status and other duties as assigned by the Customer Service Manager.
Experience: 1-3 years of experience in the service industry, preferably with a Consumer-Packaged Goods company
Education: Undergraduate degree in Business or a related field
Detail oriented with strong organizational skills and ability to prioritize in a fast-paced environment
Service driven and self-starter that can effectively manage time with little to no supervision
Specialist - Customer Operations
By EVgo At ,
Demonstrated time management skills are required for this position to meet the turnaround and fulfillment times needed for success.
Outbound contact to customers via phone and email to assist them with account management.
Be the voice of the customer by identifying trends and contribute to improving the customer experience.
At least 2 years of technical or customer service experience.
Charging network or automotive industry or experience is a plus.
Outstanding service orientation and strong interpersonal skills that create positive relationships with colleagues and customers.
Customer Operations Specialist Jobs
By Joerns Healthcare At Charlotte, NC, United States
At least 2 years of experience in customer service and/or order management. Preferably in the medical device industry but not required.
Inbound call management, including one call resolution for the customer.
Manage a 40% outbound call ratio to provide proactive updates around order updates, return requests or product assistance requests.
Must be a team-player, possess outstanding customer service skills and be self-motivated.
Excellent oral and written communication skills will be required as this position will involve direct communications with Joerns customers.
The ability to multi-task and manage changing priorities throughout the day will be required.
Customer Support & Operations Specialist
By College Essay Guy At United States
We are an education-based platform and so we require strong written and verbal communication skills.
Experience working remotely with a team.
At least 2 years experience in a customer support and/or digital operations role.
Basic knowledge of the college application process or college list building is a bonus, but not required
Flexible PTO and sick days, health benefit stipend
This position is 100% remote. We're aiming for an August 1st start date, but flexible for the right person.
Sr Professional, Customer Operations Specialist
By CoreLogic At Dallas, TX, United States
Manage and maintain overall operational customer communication
Bachelor’s Degree in business or other related discipline. Equivalent work experience may be substituted.
Typically requires 3-4 years of directly related experience.
Assist/facilitate operational projects that do not have a clear owner.
Capacity and willingness to learn
Ability to guide and influence others
Customer Operations Specialist Jobs
By American Red Cross At Pennsylvania, United States
Intermediate computer skills and demonstrated ability to utilize MS Office program and Salesforce.com or similar client relationship management applications.
Education - 4-year college degree or equivalent combination of education and experience
Experience: Minimum 4-7 years related experience required. Unit experience or technical qualification is desirable.
Perform review/editing activities to ensure compliance with financial control requirements, state regulations, and process directives.
Someone with strong experience in Salesforce, detail oriented, critical thinker, and excellent customer service
Responsible for the review/modification of regulatory financial process documents.
Customer Operations Specialist, Bloxsnacks
By Night At United States
Qualifications, Skills, Knowledge & Experience:
Bachelor's degree in business administration, operations management, or a related field preferred
3PL (Warehouse) and Inventory Management:
3+ years of experience in Customer Operations/Accounts (food/beverage industry preferred)
Experience with Walmart Retail Link a plus
Experience in or willingness to learn QuickBooks with EDI integration
Customer Operations Specialist Jobs
By VitalSource At United States
1+ years' experience in ecommerce: logistics, operations, or inventory control or related field
Should have analytic skills and the ability to use technology to solve problems
Strong research skills to find the root cause of issues and to source materials for our clients
Continued education: Use our tuition reimbursement program
BA or Associate's degree in a relevant field
Able to operate independently and make decisions based on an array of data sources and conditions.
Customer Operations Specialist Jobs
By Viasat Inc. At California, United States
Experience in ERP systems and/or data base management systems.
Experience working with customers to provide solutions.
Proven ability in providing a best-in-class customer experience
Experience reading, interpreting, and understanding contracts and purchase Order information
Experience working with third party repair centers is desirable.
Proficient in MS Office applications (Excel, Word, PowerPoint).
Customer Service Transportation Operations Specialist
By Trucking People - Now Hiring! At Chesapeake, VA, United States
Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, and previous CRM tools like Salesforce a plus
Clear communicator with excellent reading comprehension and writing skills
Strong listening skills and a great conversationalist
Supervisory or leadership experience a plus
Employer-subsidized health, vision, and dental insurance
Employer-subsidized short and long-term disability insurance
Customer Operations Specialist Jobs
By Kooth USA At , Remote Up to $75,000 a year
Work closely with Customer Success Managers to monitor spend, plan for future spend needs, and manage expectations to spend budget.
Identify potential risks and work with the Customer Success Team Leads to develop strategies to manage and mitigate.
Bachelor's degree in finance, accounting, or a related field.
3-5 years of experience in a consulting or professional services firm.
Experience in the mental healthcare industry a plus.
Excellent Medical, Dental and Vision benefits
Customer Operations Specialist Jobs
By Emerge At Atlanta, GA, United States
Experience in customer service is a plus
Strong communication and negotiation skills
Responsible for the operational execution of assigned accounts
Work with the ASE and leadership to execute the strategy outlined for an account
Work with carrier team to ensure service, understanding & performance meets/exceed customers' KPIs
Escalate any service issues to ASE/leadership for action
Customer Operations Enrollment Specialist
By Land O'Lakes At , Arden Hills, 55126, Mn $99,520 - $149,280 a year
7 or more years of experience in data analytics, visualization, reporting, project management or process development - required
Ability to manage competing priorities, multiple projects concurrently and work within tight deadlines. Strong collaborative, proactive and interpersonal skills
Paid time off and paid holidays, plus paid benefits for maternity and parental leaves
Extensive experience with Microsoft Technology Stack (Office, Excel, PowerPoint, Teams, Power BI) - required
Experience serving as a delivery lead/owner for data related business needs - required
Technical acumen and integration workflow experience
Customer Operations Specialist- Remote
By Viant Medical At Laconia, NH, United States
Partner with Customers, Sales and Customer Service organizations to meet customer requirements and grow sales
Communicate with customers and other Viant Medical functions (Sales, Customer Service) to fully understand customer requirements.
Minimum Education: Bachelor's degree in business or a related field
Minimum Experience: 5+ years of experience in medical device or related field
Medical Device Manufacturing experience preferred
Customer focused, highly organized and able to manage multiple tasks simultaneously.

Are you looking for a challenging and rewarding role in Customer Operations? We are looking for a Customer Operations Specialist to join our team and help us provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have excellent communication skills, a passion for customer service, and the ability to think on your feet, this could be the perfect job for you!

Overview A Customer Operations Specialist is responsible for providing customer service and support to customers. They are the primary point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. They may also be responsible for providing product information, training, and technical support. Detailed Job Description A Customer Operations Specialist is responsible for providing customer service and support to customers. They are the primary point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. They may also be responsible for providing product information, training, and technical support. They must have excellent communication and customer service skills, as well as the ability to troubleshoot and resolve customer issues. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer service principles and practices
• Knowledge of product information and technical support
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in computer software applications
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of product information and technical support
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in computer software applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of product information and technical support
• Knowledge of customer service software and applications
• Knowledge of customer service best practices
Job Experience
• Previous experience in customer service or related field
• Experience in troubleshooting and resolving customer issues
• Experience in providing product information and technical support
• Experience in using customer service software and applications
Job Responsibilities
• Provide customer service and support to customers
• Respond to customer inquiries, complaints, and issues
• Troubleshoot and resolve customer issues
• Provide product information and technical support
• Train customers on product usage and features
• Maintain customer service records and reports
• Monitor customer service metrics and performance
• Follow up with customers to ensure satisfaction