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Customer Experience Product Specialist Jobs in Texas

Customer Experience Specialist Jobs
By Stanley Automotive At Eastland, TX, United States
Social Media Skills is a plus!
Customer Service Experience is a Plus
Are you looking for more than a JOB?
Do you desire an opportunity to CREATE a great life for yourself?
We are dedicated to investing time and resources in our people.
Earn up to 19 days of Paid Time Off,
Customer Experience Specialist Jobs
By BodySpec At Austin, TX, United States
This is a 5-day a week fully remote position.
Previous Customer Service experience required. Strong understanding of KPI’s such as first response time, resolution time, upsell/crossell, and CSAT
Previous professional experience in or strong passion for health and wellness is required.
Handle daily phone, chat, and email customer service requests originating from customers and from teammates.
Provide comprehensive review of results from BodySpec’s body composition analysis system to individual clients via webinar, leveraging our presentation templates.
Answer client questions about nutrition, health, fitness, and the DEXA technology.
Customer Experience Specialist Jobs
By Nickson At Dallas, TX, United States
Successful experience in a corporate environment
Strong written and verbal communication skills, including active listening and clear articulation
Ability to multitask, manage time, and prioritize
Nickson is seeking a Specialist to join the Customer Experience Team within our fast-growing venture.
• Build expert and dynamic knowledge of company products and services.
Ability to solve problems and alleviate conflicts or escalate tactfully
Customer Support Specialist- Medical Product
By Jobot At Dallas, TX, United States
Excellent time management skills and ability to multitask
Utilize edify phone system and ticketing system to manage customer inquiries
2+ years of experience in customer support, preferably in the medical industry
Strong communication and problem-solving skills
Experience with medical devices and durable medical goods
Provide exceptional customer service to clients in the medical industry
Airport Customer Experience Specialist
By Dallas Fort Worth International Airport (DFW) At Dallas, TX, United States
Two (2) years of experience with customer service in a direct customer service environment.
Engage with customers, review their daily work sheet, and react to changes in the operating environment.
Answer customers’ questions and concerns, provide information for all DFW products to include Airport services, amenities, concessions, airlines, and kiosks.
Complete a variety of activity logs and status reports used to monitor the business unit.
Completion of high school curriculum or equivalent.
Possession of a valid Class C driver's license.
Coordinator, Customer Experience Product Support
By American Airlines At Dallas, TX, United States
Bachelor's degree in technology, business, aviation management, communications, or related fields, or equivalent experience
Knowledge of basic data management and analysis including tools like Cognos, Mosaic, Tableau, etc.
Conducts product meetings; completes product tracking/analysis reports; reports to management and business owners regarding product progress, issues, and risks
This job is a member of the Customer Experience Innovation and Delivery within the Customer Experience Division.
Supports product requirement definition and design through assisting with user stories and participating in retrospectives
2 years’ experience supporting business solutions or related analytical work
Customer Experience Specialist Jobs
By eBay At San Antonio, TX, United States
Provide outstanding empathy, patience, active listening, and adapt to members with low level of tech and/or eBay knowledge
3+ years of call center or relevant customer service experience
Skilled and insightful to the needs of customers
Benefits on Day 1 (Medical, Dental, Vision Insurance)
And many more at ebaybenefits.com
This is a Remote Position
Customer Experience Specialist Jobs
By British Swim School At Cypress, TX, United States
Valid lifeguard certification is preferred, or willingness to obtain certification.
Being welcomed into a warm, fun culture with mission-driven managers who give back to the community and their staff.
Warmly welcoming new families and getting them off to a good start - getting to know the students and their parents.
Setting up the pool deck area before each shift.
Registering students for class and managing them in and out of the water between classes.
Managing and celebrating the move-up/graduation process, our birthdays, and other milestones both at the pool.

Are you passionate about creating an exceptional customer experience? We are looking for a Customer Experience Product Specialist to join our team and help us deliver the best customer experience possible. You will be responsible for developing and managing our customer experience products, ensuring that our customers have the best possible experience with our products and services. If you have a passion for customer service and a drive to make a difference, this could be the perfect job for you!

Overview A Customer Experience Product Specialist is responsible for providing a high level of customer service and product knowledge to customers. They are responsible for understanding customer needs and providing solutions that meet those needs. They must be able to effectively communicate with customers, both verbally and in writing, and be able to work with a variety of different departments to ensure customer satisfaction. Detailed Job Description The Customer Experience Product Specialist is responsible for providing a high level of customer service and product knowledge to customers. They must be able to effectively communicate with customers, both verbally and in writing, and be able to work with a variety of different departments to ensure customer satisfaction. The Customer Experience Product Specialist will be responsible for providing product information, answering customer inquiries, and resolving customer issues. They will also be responsible for providing product demonstrations, training, and support. Job Skills Required
• Excellent customer service skills
• Strong communication skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of product features and benefits
• Knowledge of sales techniques
• Knowledge of customer service software
• Knowledge of Microsoft Office
Job Qualifications
• Bachelor’s degree in Business, Marketing, or related field
• At least two years of customer service experience
• At least one year of product knowledge experience
• Ability to work in a fast-paced environment
• Ability to work with a variety of different departments
• Ability to work with a variety of different customers
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of product features and benefits
• Knowledge of sales techniques
• Knowledge of customer service software
• Knowledge of Microsoft Office
Job Experience
• At least two years of customer service experience
• At least one year of product knowledge experience
• Experience in a customer service role
• Experience in a product knowledge role
Job Responsibilities
• Provide product information and answer customer inquiries
• Resolve customer issues in a timely manner
• Provide product demonstrations and training
• Provide customer support and troubleshooting
• Work with a variety of different departments to ensure customer satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management