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Customer Experience Coor Jobs in Washington

Customer Experience Strategic Advisors
By Seattle City Light At Seattle, WA, United States
Experience with change management and process improvement practices.
A current resume of your educational and professional work experience
Identify key performance indicators (and underlying data) to understand customer satisfaction and experiences.
Develop, manage, and execute a customer research roadmap.
Manage customer research activities, including managing consultant contracts for specific research projects (such as ongoing benchmark survey contracts).
Manage City Light’s longitudinal customer satisfaction study and associated bi-annual surveys.
Engineer Sr - Customer Experience Engineering
By Starbucks At Seattle, WA, United States
Participate in requirements gathering and functional specification activities.
Application development and/or object oriented programming experience (5 years)
Proficient development experience with GraphQL, Node.js, Apollo (4 years)
Bachelor’s degree in Computer Science or equivalent work experience
Strong interpersonal and collaboration skills
Effective communication skills, both written and verbal
Customer Experience Intern Jobs
By AARP At , Washington, 20049, Dc
Help prepare executive-level presentations while learning important management skills, including project management, meeting management, budgeting, and documentation
Exceptional verbal/written communication, project management/documentation skills
Assist with customer experience research, analytics, and reporting
Expand your knowledge of research design, methodology, questionnaire development, data collection, analysis, data-driven results, and insights
Ability to work independently and collaboratively with cross-functional teams; interested in learning about customer experience, developing insights, and actionable results
Self-motivated, strong initiative and interpersonal skills

Are you passionate about creating an exceptional customer experience? We are looking for a Customer Experience Coordinator to join our team and help us provide an outstanding customer experience. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have excellent communication and problem-solving skills, we want to hear from you!

A Customer Experience Coordinator is responsible for providing excellent customer service and ensuring that customers have a positive experience when interacting with the company. They are responsible for responding to customer inquiries, resolving customer complaints, and providing helpful advice and guidance to customers.

What is Customer Experience Coor Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to problem solve and think critically
• Ability to work independently and as part of a team
• Proficiency in computer software applications
• Knowledge of customer service principles and practices

What is Customer Experience Coor Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Customer Experience Coor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Experience Coor Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a customer-facing role

What is Customer Experience Coor Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide helpful advice and guidance to customers
• Resolve customer complaints and issues
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Track customer service metrics and