Consultant, Customer Experience Jobs
By Material At California, United States
A minimum of two (2) years of management consulting experience in customer strategy, customer service and/or customer-centric end-to-end transformation
Intermediate/advanced experience with digital Project Management tools/methods
Ongoing communications and change management
Provide input into engagement decisions including work plan, timeline, and project management.
Certification in Customer Experience is a plus
Training and Education development (for digital and in-person modalities)
Customer Experience Consultant Jobs
By Shivark Inc At California, United States

CX Management Maturity Assessment –

Develop an Actionable Roadmap & Implementation Plan, and Organizational Change Management Plan

Customer Experience Lead Jobs
By Legrand, North America At St Louis, MO, United States
Strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities.
Basic fabrication, assembly and electronics skills such as but not limited to Sheetmetal fabrication, welding, drilling, punching and soldering.
Support customer directly with post sales installation, service & technical questions.
Support Inside sales with both pre and post sales questions and issues.
Evaluation, testing and root cause analysis of returned, defective and site issues.
Support production / manufacturing by assisting in quality issues during builds and well as post shipment issues.
Director, Customer Experience Jobs
By RealPage, Inc. At Texas, United States
Bachelor’s Degree and 10+ years of relevant professional experience across CX, Program management, Research, and other related roles
Experience with change management frameworks and internal communications
Regularly report to CEO about the state of the competition in the industry regarding customer experience strategies and emerging trends
Experience leading cross-functional CX initiatives within SaaS Technology companies
Strong organizational skills and ability to drive “drumbeat” to move initiatives forward
Excellent verbal and written communications skills across all levels of the organization
Customer Experience Coordinator Jobs
By Brave At California, United States
Strong organisation, time management and planning skills
You will work remotely, connecting from anywhere in the world with our colleagues in Bristol, UK.
Ensure our Customer Relationship Manager system is updated and accurate
Excellent communication skills are required, as you will communicate regularly with customers and colleagues
A desire to ensure every customer has a memorable experience
Attention to detail and administrative skills
Customer Experience Assistant Jobs
By Smile CX At California, United States
- Basic knowledge of customer management tools.
- Advanced or graduated student, with experience in the areas of management or communication.
- Previous experience in Customer Experience.
Salary according to experience and hours
- Elaboration of CX surveys (NPS, CSAT, CES etc.)
- Generation of CX measurement dashboards

Are you passionate about creating an exceptional customer experience? We are looking for a Customer Experience Coordinator to join our team and help us provide an outstanding customer experience. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have excellent communication and problem-solving skills, we want to hear from you!

A Customer Experience Coordinator is responsible for providing excellent customer service and ensuring that customers have a positive experience when interacting with the company. They are responsible for responding to customer inquiries, resolving customer complaints, and providing helpful advice and guidance to customers.

What is Customer Experience Coor Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to problem solve and think critically
• Ability to work independently and as part of a team
• Proficiency in computer software applications
• Knowledge of customer service principles and practices

What is Customer Experience Coor Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Customer Experience Coor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Experience Coor Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a customer-facing role

What is Customer Experience Coor Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide helpful advice and guidance to customers
• Resolve customer complaints and issues
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Track customer service metrics and