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Customer Excellence Specialist Jobs in South Carolina

Customer Excellence Manager - Greenville, Sc
By Hubbell Incorporated At Greenville, SC, United States
3+ years of experience with SAP, including order and customer management
Demonstrated project management skillset, with capability to concurrently manage multiple initiatives concurrently
Requires 3+ years of people management of team (up to 10)
Define, develop and maintain Customer Service business processes, procedures and work instructions in compliance with business and corporate requirements.
Manage and develop a team of various customer service support staff. Maintain best-in-class customer relations
Requires 5+ years of customer service or commercial excellence experience

Are you passionate about providing excellent customer service? We are looking for a Customer Excellence Specialist to join our team and help us exceed our customers' expectations! As a Customer Excellence Specialist, you will be responsible for ensuring our customers receive the highest level of service and satisfaction. If you have a passion for customer service and a commitment to excellence, this is the perfect job for you!

A Customer Excellence Specialist is responsible for providing excellent customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer feedback.

What is Customer Excellence Specialist Skills Required?

• Excellent customer service and communication skills
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in using computer software and applications
• Ability to multitask and prioritize tasks
• Problem-solving and decision-making skills

What is Customer Excellence Specialist Qualifications?

• Bachelor’s degree in business, customer service, or related field
• Previous experience in customer service or related field
• Certification in customer service or related field

What is Customer Excellence Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of customer service best practices

What is Customer Excellence Specialist Experience?

• Previous experience in customer service or related field
• Experience in using customer service software and applications

What is Customer Excellence Specialist Responsibilities?

• Respond to customer inquiries and resolve customer issues
• Provide customer feedback and suggestions
• Monitor customer service performance and identify areas for improvement
• Maintain customer service records and reports
• Develop and implement customer service policies and