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Customer Excellence Specialist Jobs

Customer Service Excellence Manager
By Reckitt At , Parsippany, 07054
Project management experience; PMP Certification is considered a plus
Excellent analytical skills and problem-solving abilities
The ability to think progressively to advance supply chain processes and management
Identify and create future processes, resources, and system capabilities; Lead VSM exercises to identify capability gaps
Determine value-add capabilities for advanced customer engagement, connectivity, and collaboration; support implementation of aligned plans in collaborations with key customers
Support & manage audit activities on behalf of the team, including process outline, evidence, and remedy as needed to ensure compliance
Performance Excellence Specialist Jobs
By DraftKings Inc. At Boston, MA, United States
Bachelor’s degree in business management, sport management, or related field; or equivalent education and work experience.
Create performance and coaching artifacts for each vertical, partnering with the Knowledge Management and Training team on coaching support resources.
At least three (3) years of contact center (preferably in a quality role), project management, analytics, leadership, or related experience.
Aggregate and analyze reports to identify gaps in performance and offer recommendations for process, product, or training improvements and efficiencies.
Ability to be objective and influential in developing others and improving the customer experience.
Strong working knowledge of Microsoft Excel and/or Google Sheets.
Revenue Excellence Specialist - Enterprise Accounts
By Shopify At United States
Experience with sales and analytics applications (Salesforce, Salesloft, Varicent, Looker Studio, Tableau, PowerBI) with SQL skills a “nice to have”
Experience in revenue excellence, sales operations, revenue operations, and go-to-market strategy disciplines
Experience with Enterprise level sales processes, go-to-market motions, org design strategies is a nice to have in this role
Proven track record of developing and implementing revenue and growth strategies for multi-product SaaS or eCommerce/FinTech businesses
Thrive on change - Commerce is always evolving, Shopify is ever-changing, and change is constant
Merchant obsessed - You are customer-focused and do the right things the right way every time
Customer Excellence Manager - Greenville, Sc
By Hubbell Incorporated At Greenville, SC, United States
3+ years of experience with SAP, including order and customer management
Demonstrated project management skillset, with capability to concurrently manage multiple initiatives concurrently
Requires 3+ years of people management of team (up to 10)
Define, develop and maintain Customer Service business processes, procedures and work instructions in compliance with business and corporate requirements.
Manage and develop a team of various customer service support staff. Maintain best-in-class customer relations
Requires 5+ years of customer service or commercial excellence experience
Learning Excellence Specialist Jobs
By High Point University At , High Point, 27262, Nc
Bachelor’s degree required. Master’s degree preferred in education, counseling or in an appropriate/related field.
Strong written and verbal communication skills, computer skills, organizational skills, and strong interpersonal and counseling skills.
Assists and supports the programs offered within the various student support services offices on campus.
Assists student participants in developing, managing, and implementing personal action plans.
Provides feedback to parents of Learning Excellence Program participants through consistent communication and written weekly report.
Conduct programs, workshops, and other activities in support of the needs of the participants in the Learning Excellence program.
Vp, Customer Excellence Jobs
By Promethean At , Remote
Proven track record working with Product Management to deliver customer functionality
Proven experience building and running a business with a data-driven approach
Strong verbal and written communication skills
Demonstrated knowledge of key business financial metrics and to connect changes to financial risk or improvements.
Broad-based business and technology professional with 15+ years of experience leading a large, high-growth organization delivering technology solutions
Ability to build an operating model with tools, processes, and people to drive a scalable customer experience
Performance Excellence Specialist Jobs
By DraftKings At , Remote
Bachelor’s degree in business management, sport management, or related field; or equivalent education and work experience.
Create performance and coaching artifacts for each vertical, partnering with the Knowledge Management and Training team on coaching support resources.
At least three (3) years of contact center (preferably in a quality role), project management, analytics, leadership, or related experience.
Aggregate and analyze reports to identify gaps in performance and offer recommendations for process, product, or training improvements and efficiencies.
Ability to be objective and influential in developing others and improving the customer experience.
Strong working knowledge of Microsoft Excel and/or Google Sheets.
Performance Excellence Specialist Jobs
By DraftKings Inc. At Massachusetts, United States
Bachelor’s degree in business management, sport management, or related field; or equivalent education and work experience.
Create performance and coaching artifacts for each vertical, partnering with the Knowledge Management and Training team on coaching support resources.
At least three (3) years of contact center (preferably in a quality role), project management, analytics, leadership, or related experience.
Aggregate and analyze reports to identify gaps in performance and offer recommendations for process, product, or training improvements and efficiencies.
Ability to be objective and influential in developing others and improving the customer experience.
Strong working knowledge of Microsoft Excel and/or Google Sheets.
Customer Excellence Specialist Jobs
By Prudential Financial At Washington, United States
Strong organization skills and the ability to manage multiple priorities while working under tight time constraint
Input, track, and manage the closure of customer inquiries within internal administrative systems
Minimum three (3) years of relevant customer service or operations experience
Ability to act consultatively to enhance the customer experience
Excellent written and verbal communication skills
Must be able to work effectively with various sites or vendors; strong interpersonal skills, ability to collaborate cross-functionally
Customer Specialist Jobs
By DRIVE Point of Sale At , Kingston, 12401, Ny $17 - $20 an hour
Work Location: Hybrid remote in Kingston, NY 12401
Kingston, NY 12401: Reliably commute or planning to relocate before starting work (Required)
Pay: $17.00 - $20.00 per hour
Education Specialist, Educator Excellence
By RI Department of Elementary & Secondary Education, Office of Human Resources At , Providence, 02903, Ri

The education specialist(s) hired for the Office of Educator Excellence and Certification Services will focus on core work of the office such as, leadership activities for school leaders, educator ...

Brand Planning Excellence Jobs
By Pfizer At New York, NY, United States
Strong project and time management and organizational skills
Minimum of 10 years of marketing management experience
At minimum 10 years of marketing experience, with a passion for the craft of marketing
Experience in creating and executing marketing strategies in major markets with accountability for decisions and business outcomes; experience with launch brands
Strong writing, presentation and influencing skills
Ability to manage and coach direct reports and agile teams
Procurement Excellence Specialist Jobs
By Patient-Centered Outcomes Research Institute (PCORI) At Washington, DC, United States
Strong project management skills, including superb organizational skills. Keen attention to detail.
Preferred: Project Management Professional (PMP) Certification.
Experience handling and managing multiple projects and priorities effectively, including superior time management and organization.
Provides comprehensive meeting and project management support for multi-faceted strategic activities, workgroups, and special projects. May include:
Proficient project management and dashboard tools.
Scopes and manages projects (e.g. use of Charter, Gantt charts, cross functional communication).
Analyst- Customer Excellence Jobs
By The Kraft Heinz Company At Illinois, United States
Strong analytical skills and strategic thinking capabilities to develop solutions to complex problems.
Works closely with Sales counterparts and assist with efforts to maximize sales through efficient supply chain offerings
Minimum of 3-5 years of work experience in a supply chain related field
ERP system experience preferred- SAP ideal
Excellent interpersonal skills to work productively in a highly cross-functional environment.
Build / Enhance customer partnerships while creating an efficient supply chain for Kraft Heinz and customers

Are you passionate about providing excellent customer service? We are looking for a Customer Excellence Specialist to join our team and help us exceed our customers' expectations! As a Customer Excellence Specialist, you will be responsible for ensuring our customers receive the highest level of service and satisfaction. If you have a passion for customer service and a commitment to excellence, this is the perfect job for you!

A Customer Excellence Specialist is responsible for providing excellent customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer feedback.

What is Customer Excellence Specialist Skills Required?

• Excellent customer service and communication skills
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in using computer software and applications
• Ability to multitask and prioritize tasks
• Problem-solving and decision-making skills

What is Customer Excellence Specialist Qualifications?

• Bachelor’s degree in business, customer service, or related field
• Previous experience in customer service or related field
• Certification in customer service or related field

What is Customer Excellence Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of customer service best practices

What is Customer Excellence Specialist Experience?

• Previous experience in customer service or related field
• Experience in using customer service software and applications

What is Customer Excellence Specialist Responsibilities?

• Respond to customer inquiries and resolve customer issues
• Provide customer feedback and suggestions
• Monitor customer service performance and identify areas for improvement
• Maintain customer service records and reports
• Develop and implement customer service policies and