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Sr Customer Business Analyst Jobs in Virginia

Sr. Business Analyst Jobs
By LevelUp² At Ashburn, VA, United States
Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
Collaborate with developers to test and verify that solutions will meet the business requirements
Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
Experience working with development teams through software integrations.
Proven ability leveraging analytical and problem-solving skills in a fast paced environment
Strong presentation, communication (written and verbal) skills, and interpersonal skills
Sr. Business Analyst Jobs
By ektello At Arlington, VA, United States
Liaising closely the business and project management teams
Work with the business and project management on documentation and use cases
Raises questions with business SME's and project management
100% Remote (prefers CST or EST time zone)
Understands and documents business requirements.
Analysis skills with a good attention to details to produce KPIs and metrics
Sr. Business Systems Analyst (Hybrid)
By TM Floyd & Company (TMF) At Richmond, VA, United States
Expert knowledge of Client ALM testing, operation, reporting, and usage
Drive test script authoring by IT and business, as well as data quality of testing (assigned tester, execution week identified)
Report on progress and attainment of weekly execution goal
Ensure failed/blocked scripts have defects identified that are prohibiting execution
Must be able to work on a W-2
23-00510, Sr. Business Systems Analyst
Sr Business Analyst Jobs
By REI Systems At Sterling, VA, United States
Making sure solutions are of high quality, meeting business and operational performance indicators and delivering great customer experience
Managing requirements traceability information and changes through effective change control processes and tools
Provide insightful narrative and updates to project/program managers for progress reporting and board updates.
6+ years of experience working with an Agile implementation team writing user stories, grooming product backlog, planning out release planning.
Experience making business recommendations and influencing stakeholders.
Experience with coordinating activities between upstream and downstream teams.

Are you looking for an exciting opportunity to use your business analysis skills to make a real impact? We are looking for a Sr Customer Business Analyst to join our team and help us develop innovative solutions to meet our customers' needs. As a Sr Customer Business Analyst, you will be responsible for gathering and analyzing customer data, developing customer insights, and creating strategies to improve customer experience. If you are passionate about customer success and have a knack for problem-solving, this could be the perfect job for you!

Overview A Senior Customer Business Analyst is responsible for analyzing customer data and developing strategies to improve customer experience and increase customer loyalty. They work closely with customer service teams, marketing teams, and other departments to identify customer needs and develop solutions that meet those needs. They also provide insights and recommendations to senior management on customer trends and behaviors. Detailed Job Description The Senior Customer Business Analyst is responsible for analyzing customer data and developing strategies to improve customer experience and increase customer loyalty. They will work closely with customer service teams, marketing teams, and other departments to identify customer needs and develop solutions that meet those needs. They will also provide insights and recommendations to senior management on customer trends and behaviors.

The Senior Customer Business Analyst will be responsible for:

• Analyzing customer data to identify trends and patterns
• Developing strategies to improve customer experience and increase customer loyalty
• Working with customer service teams, marketing teams, and other departments to identify customer needs and develop solutions that meet those needs
• Providing insights and recommendations to senior management on customer trends and behaviors
• Developing customer segmentation models and customer journey maps
• Developing customer segmentation strategies and campaigns
• Developing customer loyalty programs
• Analyzing customer feedback and developing strategies to address customer complaints
• Developing customer segmentation models and customer journey maps
• Developing customer segmentation strategies and campaigns
• Developing customer loyalty programs
• Analyzing customer feedback and developing strategies to address customer complaints
Job Skills Required
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer segmentation models and customer journey maps
• Knowledge of customer segmentation strategies and campaigns
• Knowledge of customer loyalty programs
• Knowledge of customer feedback and strategies to address customer complaints
• Knowledge of customer segmentation models and customer journey maps
• Knowledge of customer segmentation strategies and campaigns
• Knowledge of customer loyalty programs
• Knowledge of customer feedback and strategies to address customer complaints
Job Qualifications
• Bachelor’s degree in Business, Marketing, or related field
• 5+ years of experience in customer analytics or related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with customer segmentation models and customer journey maps
• Experience with customer segmentation