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Sr Customer Business Analyst Jobs in Massachusetts

Sr Business Analyst Jobs
By Stellent IT At Boston, MA, United States
Experience in gathering and managing requirements from project inception to deployment
At least 5 years of professional business analysis experience
Knowledge of the accepted practices of the Business Analysis profession
Ability to manage multiple tasks, changing priorities and be flexible
Experience in creating visual diagrams of systems.
Collaborate with key business personnel to understand the processes, procedures and workflow and document business processes.
Sr. Business Data Analyst, State Street Global Advisors, Officer
By State Street Global Advisors At Boston, MA, United States
Proven analytical skills to interpret business and functional requirements
Strong Microsoft Excel skills and working knowledge of Visio, Powerpoint, and Word
Performance and Accounting System knowledge and experience
Analyze, assess, and solicit data and business requirements.
Develop and maintain detailed requirements with considerations for scope, success factors/measures, assumptions, constraints, and dependencies.
Perform other job duties as required.
Sr Business Analyst Jobs
By Paramount Software Solutions, Inc At Norwood, MA, United States
-Establish and manage project timelines and project deliverable
-Hands on knowledge of CSV concepts NOT A CSV person. Understands process and data workflow.
-Hands onknowledge of AI/ML model validation process a major plus
-Engage with Computer Systems Validation lead to support appropriate validation activities
-Report on project progress and status
-Tangible track record in using Agile approaches in a regulated environment
Sr. It Business Analyst
By Alexander Technology Group At Lexington, MA, United States
Experience working within computer system validation (CSV) lifecycle management
2+ years of Clinical trial systems management systems expertise
Manage Veeva system configurations and other technical application/system lifecycle for the company's QA-Computer Systems Validation.
Lead and manage Veeva quarterly releases
Work with the IT teams to manage and monitor end-user administration/user access to managed systems such as Sharefile and Veeva)
Lead business requirement workshops to develop project plan to completion
Sr. Business Analyst Jobs
By Cigniti Technologies At Boston, MA, United States
Own, drive, measure and optimize the overall requirements of the project.
Must be responsible for gathering the requirements/information from various stake holders.
Should be excellent in communication and elucidating requirements from marketing teams on their expectations for tracking technologies.
Should be really good in documentation of requirements.
Need strong Sr. Business Analyst for the Tracking Technologies (Cookie Compliance and GA4 Migration) project.
All Interviews will be Teams Video calls.
Sr. Business Analyst Jobs
By Instron At Norwood, MA, United States
Proven project management skills and understanding of the project management lifecycle.
Work collaboratively, and on one’s own, with strong time management skills.
Good understanding of general business processes & workflows, acquired through commercial experience , specifically related to finance
Communicating IFS system operations, features, benefits, and changes to users and stakeholders
A minimum of 7 - 10 years of experience in an analytical role supporting IFS
Experience with multiple modules of IFS
Sr. Business Development Analyst, Remote
By Quest Diagnostics At Marlborough, MA, United States
Prepare analysis for business and financial review with Senior Director, GSS and the remainder of management team as needed.
Ability to interact confidently with all levels of employees including Senior Management.
Interact with MGO Finance team to validate business development model and key assumptions.
Responsible for data collection, data organization and financial model preparation working with MGO Sales, Operations and Finance teams.
Perform on-going enhancement/improvement of financial modeling templates under the purview of Senior Director, GSS and MGO Finance leadership.
Experience in the Life Sciences industry is highly recommended.

Are you looking for an exciting opportunity to use your business analysis skills to make a real impact? We are looking for a Sr Customer Business Analyst to join our team and help us develop innovative solutions to meet our customers' needs. As a Sr Customer Business Analyst, you will be responsible for gathering and analyzing customer data, developing customer insights, and creating strategies to improve customer experience. If you are passionate about customer success and have a knack for problem-solving, this could be the perfect job for you!

Overview A Senior Customer Business Analyst is responsible for analyzing customer data and developing strategies to improve customer experience and increase customer loyalty. They work closely with customer service teams, marketing teams, and other departments to identify customer needs and develop solutions that meet those needs. They also provide insights and recommendations to senior management on customer trends and behaviors. Detailed Job Description The Senior Customer Business Analyst is responsible for analyzing customer data and developing strategies to improve customer experience and increase customer loyalty. They will work closely with customer service teams, marketing teams, and other departments to identify customer needs and develop solutions that meet those needs. They will also provide insights and recommendations to senior management on customer trends and behaviors.

The Senior Customer Business Analyst will be responsible for:

• Analyzing customer data to identify trends and patterns
• Developing strategies to improve customer experience and increase customer loyalty
• Working with customer service teams, marketing teams, and other departments to identify customer needs and develop solutions that meet those needs
• Providing insights and recommendations to senior management on customer trends and behaviors
• Developing customer segmentation models and customer journey maps
• Developing customer segmentation strategies and campaigns
• Developing customer loyalty programs
• Analyzing customer feedback and developing strategies to address customer complaints
• Developing customer segmentation models and customer journey maps
• Developing customer segmentation strategies and campaigns
• Developing customer loyalty programs
• Analyzing customer feedback and developing strategies to address customer complaints
Job Skills Required
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer segmentation models and customer journey maps
• Knowledge of customer segmentation strategies and campaigns
• Knowledge of customer loyalty programs
• Knowledge of customer feedback and strategies to address customer complaints
• Knowledge of customer segmentation models and customer journey maps
• Knowledge of customer segmentation strategies and campaigns
• Knowledge of customer loyalty programs
• Knowledge of customer feedback and strategies to address customer complaints
Job Qualifications
• Bachelor’s degree in Business, Marketing, or related field
• 5+ years of experience in customer analytics or related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with customer segmentation models and customer journey maps
• Experience with customer segmentation