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Customer Advocacy Specialist Jobs

Un Women: Communications And Advocacy Specialist
By United Nations Development Programme (UNDP) At , New York, 10017
Strong knowledge of managing web-based knowledge management systems
Strong knowledge of social media platforms and experience in social media outreach
Identify, launch and manage information opportunities, activities, approaches and platforms and partners;
Manage and update database of relevant press for the Fund’s programmes;
Identify and develop new communications partnerships and alliances to enhance the Fund’s visibility; manage and nurture existing partnerships;
Manage relationships with the UN Foundation and UNFIP.
Specialist - Customer Advocacy
By CareCentrix At , Remote $19 an hour
Basic computer skills and data entry with speed and accuracy is required.
Manage payer, provider and patient complaint resolution.
3 years of experience in an Operations/Production support role.
Knowledge of department systems and processes, CareCentrix business protocols, and regulatory compliance (preferred).
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
Customer Advocacy Leader Jobs
By GE HealthCare At United States
Demonstrated project management skills, including prioritization and organizational skills.
Project management of customer issues escalated beyond the standard processes.
5 years of experience and knowledge of GE Healthcare customer support processes (e.g. Sales, Installation, Applications, Service, Quality).
Proven field experience working with GEHC Customers.
Demonstrated knowledge of GEHC products.
Previous work experience with SalesForce.Com.
Manager Of Customer Advocacy
By Palmetto At Charlotte, NC, United States
Minimum 3-5 years of experience; 2 years in a team lead or manager role
Manage proactive engagement strategy with community specialists on review sites and social media.
You’ve got a passion for customer engagement, with a mind for logistics, balancing customer experience with operational efficiency.
Knowledge of the construction or solar industry preferred
Ensure proactive outreach occurs to all NPS detractors and passives in less than 2 hours.
Engage in evolving the Voice of Customer program and work with cross-functional teams to build a strategic roadmap
Director, Customer Advocacy - Remote Us
By Icertis At New York, NY, United States
Work closely with customer and product management to understand new requirements and upcoming product releases and new potential customer value opportunities.
Ideal candidate will have prior experience selling Contract Lifecycle Management solutions.
Understand the needs, requirements and/or pain points of the Customer and propose potential solutions.
Ability to identify & create new sales opportunities and manage complex sales cycles.
Experience in managing large Fortune 500 engagements.
Experience in managing enterprise accounts, generating pipeline to grow wallet share at customers, and revenue forecasts.
Customer Advocacy Specialist Jobs
By Heights Finance Corporation At Greenville, SC, United States
Effective communication and problem-solving skills
Professionally answer incoming calls and address customer needs appropriately
Promptly respond to online customer inquires
Maintain databases by entering information accurately and in a timely manner
High School Diploma or GED certificate required
Ability to enter data accurately and quickly
Customer Marketer, Advocacy Jobs
By Alignable At Boston, MA, United States
Manage marketing campaigns end-to-end: from ideating experiments, developing campaign strategy, to driving execution of the campaign through completion
3-5 years experience in marketing, growth, analytics, or related roles
Proven hands-on experience with retention marketing and an ability to motivate customers to take action
Excellent written and verbal communication skills, particularly in personal communications
[Bonus] Experience designing & executing successful multi-channel segmented marketing campaigns, ideally for a networking, freemium and/or SAAS product
[Bonus] Experience with no-code tools and their application in enhancing customer experiences
Advocacy Specialist Jobs
By Feeding the Carolinas At South Carolina, United States

Vision: Everyone in the Carolinas has equitable access to healthy food. Mission: To lead a unified effort in the Carolinas to end hunger and its root causes. Values JUSTICE, EQUITY, ...

Customer Advocacy Lead Jobs
By Tecsys Inc. At Chicago, IL, United States
Excellent project and time management skills
Strong relationship-building skills, experience with customer advocacy, and the ability to develop collaborative relationships with customers and cross-functional internal stakeholders.
Monitor and manage the company's social media accounts, including scheduling posts, responding to comments and messages, and monitoring brand mentions.
At least 3 years of experience in B2B marketing/marketing communications.
Outstanding storytelling and communication skills; proven ability to craft engaging stories.
Ability to manage customer approval processes, including legal
Customer Advocacy Specialist Jobs
By Syndigo At United States
2+ years of experience in customer advocacy, customer success, account management, or a similar role.
Strong project management and organizational skills, with the ability to handle multiple priorities and deadlines.
Provide product feedback given by customers to the product management and product marketing teams.
Familiarity with customer relationship management (CRM) systems and customer advocacy platforms is a plus.
Manage a library of up-to-date customer success stories, logo usage, and a list of referenceable customers.
Develop deep knowledge of existing client content to support marketing plays.
Digital Advocacy & Engagement Specialist
By YWCA Seattle | King | Snohomish At Seattle, WA, United States
Organized and detail oriented, project management experience preferred
Bachelor’s degree or equivalent education, plus 2 – 3 years of work experience in public policy, advocacy, government, or issue campaigns
Demonstrated experience with advocacy software applications for audience engagement and mobilization; ability to learn and adopt new software and tools
Strong written and verbal communication skills
Ability to build relationships and foster strong partnerships with a diverse range of YWCA constituents, including staff, program participants, and volunteers
Ability to travel for meetings and events throughout King and Snohomish Counties
Director, Customer Advocacy Jobs
By Frontier Airlines At Denver, CO, United States
8 years of management experience
Identify customer service breakdown areas, provide recommendations for improvement to Frontier management, and ensure implementation of approved projects.
Participate in training, seminars or any programs that provide opportunity to grow, learn, and improve managerial skills and customer resolution skills.
Review the design, flow, and customer experience of the CR call, chat, and email flows to ensure the best utilization.
Ensure that CR is current and knowledgeable of overall Company policy changes.
Minimum 6 years contact center, customer service center or airline experience required, including the areas of operations and/or customer care
Customer Advocacy Manager Jobs
By Palmetto At Charlotte Metro, United States
Minimum 3-5 years of experience; 2 years in a team lead or manager role
Manage proactive engagement strategy with community specialists on review sites and social media.
You’ve got a passion for customer engagement, with a mind for logistics, balancing customer experience with operational efficiency.
Knowledge of the construction or solar industry preferred
Ensure proactive outreach occurs to all NPS detractors and passives in less than 2 hours.
Engage in evolving the Voice of Customer program and work with cross-functional teams to build a strategic roadmap
Customer Advocacy Manager Jobs
By Nexthink At Boston, MA, United States
Excellent project management skills, with the ability to prioritize and manage multiple projects simultaneously while delivering high-quality results.
Manage relationships with external partners and vendors as needed.
Excellent written and verbal communication skills, with the ability to craft compelling messaging and content that resonates with our target audience.
Strong analytical skills, with the ability to use data to drive insights and make informed decisions that improve our advocacy efforts.
Great collaboration skills, with ability to influence, communicate and work effectively with cross-functional teams.
Experience with marketing automation platforms, CRM systems, and customer analytics tools.
Customer Advocacy Manager Jobs
By Planet Technology At United States
5+ years of customer marketing experience, preferably with running customer reference programs, advocacy community programs
Customer-centric mindset and experience serving as the voice of the customer
Experience with content production and editorial storytelling
Exceptional communication skills, both written and verbal
Support building a healthy customer advocacy pipeline, recruitment and request fulfillment process
Vet advocate leads* internally prior to contacting the customer
Customer Advocacy Specialist – 1 Year Contract
By D2L At , Remote
Storyteller: Bachelor's degree in marketing, copywriting, or related field with 2-4 years of experience
Communicator: You’ve created a collection of collateral and marketing communications. Your excellent written and oral communication skills are top notch.
Detail Oriented: You have a keen attention to detail with exceptional analytical and organizational skills.
Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
Major Responsibilities (How Will I Make an Impact?):
Don’t meet every single requirement?
Customer Advocacy Manager Jobs
By Palmetto At Charlotte, NC, United States
Minimum 3-5 years of experience; 2 years in a team lead or manager role
Manage proactive engagement strategy with community specialists on review sites and social media.
You’ve got a passion for customer engagement, with a mind for logistics, balancing customer experience with operational efficiency.
Knowledge of the construction or solar industry preferred
Ensure proactive outreach occurs to all NPS detractors and passives in less than 2 hours.
Engage in evolving the Voice of Customer program and work with cross-functional teams to build a strategic roadmap