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Csr Call Center Jobs in Oklahoma

Evening Call Center Operator *Upmc St. Margaret*
By UPMC At , Pittsburgh, 15215 $16.02 - $24.18 an hour
Performs all responsibilities according to the philosophy of the UPMC Health System such that the needs of our customers are fulfilled.
Minimum two-years experience in customer service required, answering service experience preferred.
Must possess proficient typing (40 wpm) and spelling/grammar skills.
Maintain Keys and sign-in books for chaplain, volunteers, departments, electrical/telephone closets, lactation room, elevators, and employee parking lot.
Activates the Alert Notification System.
Dispatch Security assisting with emergency support.
Caseworker I, Saf Call Center
By American Red Cross At , Fort Sill, 73503, Ok
At least one year of customer focused experience
Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Composes and delivers emergency communication messages to domestic and overseas military locations.
High School Diploma or equivalent
Evening Call Center Operator *Upmc St. Margaret*
By UPMC At , Pittsburgh, 15215, Pa $16.02 - $24.18 an hour
Performs all responsibilities according to the philosophy of the UPMC Health System such that the needs of our customers are fulfilled.
Minimum two-years experience in customer service required, answering service experience preferred.
Must possess proficient typing (40 wpm) and spelling/grammar skills.
Maintain Keys and sign-in books for chaplain, volunteers, departments, electrical/telephone closets, lactation room, elevators, and employee parking lot.
Activates the Alert Notification System.
Dispatch Security assisting with emergency support.

Are you looking for a job that offers a great work-life balance and the chance to make a real difference in people's lives? Look no further than a career in customer service at a call center! You'll get to work with customers from all over the world, helping them solve their problems and providing them with the best customer service experience possible. Plus, you'll get to work in a fast-paced and dynamic environment, where no two days are the same!

Overview:

A Customer Service Representative (CSR) in a call center is responsible for providing customer service and support to customers over the phone. They are expected to answer customer inquiries, resolve customer complaints, and provide information about products and services.

Detailed Job Description:

A CSR in a call center is responsible for providing customer service and support to customers over the phone. They must be able to answer customer inquiries, resolve customer complaints, and provide information about products and services. They must also be able to handle customer inquiries in a timely and professional manner. Additionally, they must be able to provide accurate information to customers and be able to follow up on customer inquiries.

What is Csr Call Center Job Skills Required?

• Excellent communication skills
• Ability to multi-task
• Ability to handle customer inquiries in a timely and professional manner
• Ability to provide accurate information to customers
• Ability to follow up on customer inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Csr Call Center Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Csr Call Center Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Csr Call Center Job Experience?

• Previous customer service experience
• Previous call center experience

What is Csr Call Center Job Responsibilities?

• Answer customer inquiries over the phone
• Resolve customer complaints
• Provide information about products and services
• Handle customer inquiries in a timely and professional manner
• Provide accurate information to customers
• Follow up on customer inquiries
• Maintain customer records
• Update customer information in the customer service database