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Csr Call Center Jobs in Colorado

Quality Assurance Analyst/ Call Center / Customer Service / Csr
By Golden State Water Company At , San Dimas, 91773 $64,966 - $108,280 a year
Project management or closely related experience preferred
Superior skills with Microsoft Office applications; ability to use data query/data management tools extremely helpful (Access, SQL, Business Objects)
Experience with Oracle CC&B application and project management software preferred
Energetic and self-motivated team player with ability to work effectively and collaboratively with management and staff
Ensures all centralized customer services related processes are in compliance with Sarbanes Oxley requirements, regulatory and company performance standards
Ensures department processes are properly documented and followed, and that policies and procedures are in compliance with regulatory and internal requirements
Telepharmacist - Call Center
By CarepathRx At , Denver, Co
Successfully perform telepharmacy services to assigned clients including remote order entry, order verification, drug verification, and counseling (when required).
Provide leadership, vision, development, and implementation of telepharmacy goals as relayed by the Regional Manager.
Strive to continually improve the practice of pharmacy in a remote telepharmacy setting.
2+ years’ experience in a hospital inpatient preferred
A working knowledge of formulary polices, pharmacy and therapeutics policy and procedures
Effective communications skills, both written and verbal

Are you looking for a job that offers a great work-life balance and the chance to make a real difference in people's lives? Look no further than a career in customer service at a call center! You'll get to work with customers from all over the world, helping them solve their problems and providing them with the best customer service experience possible. Plus, you'll get to work in a fast-paced and dynamic environment, where no two days are the same!

Overview:

A Customer Service Representative (CSR) in a call center is responsible for providing customer service and support to customers over the phone. They are expected to answer customer inquiries, resolve customer complaints, and provide information about products and services.

Detailed Job Description:

A CSR in a call center is responsible for providing customer service and support to customers over the phone. They must be able to answer customer inquiries, resolve customer complaints, and provide information about products and services. They must also be able to handle customer inquiries in a timely and professional manner. Additionally, they must be able to provide accurate information to customers and be able to follow up on customer inquiries.

What is Csr Call Center Job Skills Required?

• Excellent communication skills
• Ability to multi-task
• Ability to handle customer inquiries in a timely and professional manner
• Ability to provide accurate information to customers
• Ability to follow up on customer inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Csr Call Center Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Csr Call Center Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Csr Call Center Job Experience?

• Previous customer service experience
• Previous call center experience

What is Csr Call Center Job Responsibilities?

• Answer customer inquiries over the phone
• Resolve customer complaints
• Provide information about products and services
• Handle customer inquiries in a timely and professional manner
• Provide accurate information to customers
• Follow up on customer inquiries
• Maintain customer records
• Update customer information in the customer service database