Contact Center Supervisor Jobs in Iowa

Prior military move management experience.

Continually maintain a working knowledge of all services and requirements for processing customer orders.

Preferred experience working in a multi-channel contact center environment remotely.

May perform other related duties and responsibilities as assigned and/or required

Undergraduate degree or equivalent experience in lieu of degree.

3+ years minimum supervisory/leadership experience in a call/contact center environment.

Support management in driving strategic direction at the lead and staff level.

Associate's Degree or the equivalent work experience plus a minimum of one years of experience in a lead/supervisory role.

A minimum of 2 years of experience in operations, preferably in the medical, insurance or healthcare field is also required.

Knowledge of Excel, Word and Outlook is also required.

Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.

Advancement opportunities, professional skills training, and tuition Reimbursement