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Contact Center Operations Trainer Jobs in Arkansas

Senior Director, Contact Center & Operations
By Zenex Partners At United States
Proven experience (typically 8+ years) in contact center management, preferably within the travel industry.
Bachelor’s degree in business administration, Travel Management, or a related field. A master's degree is a plus.
Develop and manage budgets for the contact center and operations departments.
In-depth knowledge of contact center operations, call center technologies, and customer service best practices.
Exceptional communication and interpersonal skills, capable of collaborating with cross-functional teams.
Responsibilities of Senior Director, Contact Center and Operations
Director Of Contact Center Operations
By StateServ At United States
Specialized Knowledge, Skills & Abilities:
Familiarity with contact management software is strongly preferred
Direct managerial responsibility for Supervisors and indirect staff that reports into contact center operations
Experience in the healthcare or medical fields in which incumbents have worked with durable medical equipment is strongly preferred
Strong organizational, leadership and decision-making skills are required to perform the functions as described
Knowledge and understanding of StateServ Medical’s proprietary software is preferred
Governance, Risk & Compliance (Grc) Specialist - Contact Center Operations
By Brazen Inspired At United States

Brazen Inspired serves one demographic — and one only: those seeking employment —— But not just any employment, their dream jobs! How do we do this, you ask? Well, we offer a program which ...

Operations Trainer (Life) Jobs
By Transamerica At United States
Maintain learner development history within the learning management system (LMS).
Build and maintain effective relationships with business area members as well as management.
Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations
Bachelor’s degree in a business-related field or equivalent work experience.
Strong verbal and written communication skills.
Knowledge of learning and development functions within the company.
Operations Manager, Customer Contact Center
By Insurance Supermarket International USA At United States
Strong attention to detail, analytical and problem solving skills, time management, organizational skills, and multi-tasking abilities
2+ years previous management experience
Required Skills, Abilities and Other Attributes:
Partner with Operations Director to plan and implement innovative ways to improve employee and client experience.
Excellent verbal and written communication skills
5+ years of experience in contact center