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Contact Center Customer Service Representative Jobs in Iowa

Customer Contact Center Representative Remote
By Voya Financial At , Remote $20 an hour
College Degree and 1+ year of customer service experience
Or, in lieu of degree, 3+ years customer service experience
Experience in the Financial Service industry is a bonus but not required
At Voya, we pay competitive base salaries based on experience and reward performance with a monthly incentive program
Paid Training, and Full Benefits with no waiting period; Monday – Friday Only, Referral bonuses, Performance Incentives
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Contact Center Representative Jobs
By LQ Digital At , Albuquerque, 87102 $15 an hour
A typical day’s responsibilities include:
· Experience working with computers.
· Previous call center or customer service experience.
Albuquerque, NM 87102: Reliably commute or planning to relocate before starting work (Required)
New Call Center in Albuquerque!
You will be a great fit with our team if you are:
Hr Contact Center Representative
By OneSource Virtual At , Remote
Effective communication skills via telephone, email and in-person
Assumes other duties as assigned by Manager
Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace
Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues.
Analytical skills; strong research and follow up skills
Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Prussia, IA, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Representative Jobs
By US Bureau of Land Management At , Ely, Nv $42,022 - $54,625 a year
If you are relying on your education to meet qualification requirements:
You will be evaluated for this job based on how well you meet the qualifications above.
Researches requests for copies of documents, i.e., patents, plats, serial register pages and other related material.
Be sure to read the How to Apply and Required Documents Sections.
Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
May require a one-year probationary period.
Contact Representative (Customer Service Representative)
By Internal Revenue Service At , Cheektowaga, Ny $18.06 - $21.11 an hour
No tax experience is needed and the IRS provides in-depth training.
Please see the job announcement for complete qualifications, and to apply online.
Pay: $18.06 - $21.11 per hour
Customer Contact Center Representative - Remote
By Voya Financial At , Remote $41,600 a year
College Degree and 1+ year of customer service experience
Or, in lieu of degree, 3+ years customer service experience
Experience in the Financial Service industry is a bonus but not required
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
At Voya, we have identified the following critical skills which are key to success in our culture:

Are you looking for an exciting new opportunity to use your customer service skills? We are looking for a Contact Center Customer Service Representative to join our team and provide exceptional service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you are a customer service professional with excellent communication skills, we want to hear from you!

A Contact Center Customer Service Representative is responsible for providing customer service and support to customers through phone, email, and chat. They are responsible for responding to customer inquiries, resolving customer complaints, and providing information about products and services.

What is Contact Center Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of customer service software and systems
• Knowledge of customer service principles and practices

What is Contact Center Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software and systems
• Proficiency in Microsoft Office

What is Contact Center Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Contact Center Customer Service Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience with customer service software and systems

What is Contact Center Customer Service Representative Job Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and provide information about products and services
• Provide accurate, valid, and complete information by using the right methods/tools
• Follow communication procedures, guidelines, and policies
• Maintain customer records by updating account information
• Identify and escalate priority issues
• Follow up with customers to ensure their issues are resolved