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Consumer Relations Manager Jobs

Manager, Consumer Products - Usfl
By FOX Sports At United States
Manage merchandise operations for the stadiums including setting the buy plan, managing inventory, and executing all logistics
5+ years of fan-based merchandise/retail development experience with an emphasis on consumer, e-commerce, and event merchandising
Experience running an e-commerce shop
a Snapshot Of Your Responsibilities
Execute the merchandising strategy across DTC for e-commerce and stadium merchandising
Oversee third-party concessionaires at stadiums ensuring a seamless retail execution for attending fans
Communications Manager (Consumer) Jobs
By Revolut At New York, United States
Working in conjunction with Global Corporate Communications team to manage crisis management in your market
Building tight relationships with key personal finance, consumer and technology journalists and media
Demonstrable experience working in Public Relations (either in-house or agency)
Strong relationships with consumer, personal finance and tech journalists at national news organisations
Natural storyteller, creativity skills and intuition on how to build awareness
From product launches to thought leadership, building out a local strategy for your market
Communications Manager (Consumer) Jobs
By Revolut At , $87,000 - $126,000 a year
Final compensation will be determined based on the candidate's qualifications, skills, and previous experience
Working in conjunction with Global Corporate Communications team to manage crisis management in your market
Building tight relationships with key personal finance, consumer and technology journalists and media
Demonstrable experience working in Public Relations (either in-house or agency)
Strong relationships with consumer, personal finance and tech journalists at national news organisations
Natural storyteller, creativity skills and intuition on how to build awareness
Engineering Manager, Consumer Connect And Authenticate
By Netflix At , Los Gatos, Ca
Internal partnership - A strong partner for product management and engineering leaders. Equally passionate about working with engineering and non-engineering stakeholders.
You are an inclusive leader with a proven track record of building and leading high-performing diverse teams.
You are a delightful partner for your engineering, product, and business colleagues.
You have a proven track record of taking innovative projects from concept to production, preferably in the authentication domain.
You are inherently curious and enjoy building high scale, low latency applications.
You are a proactive, effective communicator and have a bias towards decisive action.
Consumer Events Manager Jobs
By San Antonio Zoo At , San Antonio, 78212, Tx $50,000 a year
Knowledge of design management, project management, organizational, and production/construction practices, budgeting, bid package preparation.
Strong design, production, and management portfolio.
Three years of experience in theatrical, theme park or other media related design/production field; or equivalent combination of education and experience.
Develop, manage, and leverage the organization’s creative and thematic assets to increase guest satisfaction and event goals.
Advise other departments on technical needs to support the overall guest experience, including lighting, sound, video displays, and graphics.
Manage contracts and relationships with outside vendors to produce show elements and staffing as needed.
Consumer Communications Manager Jobs
By Twitch At San Francisco, CA, United States
5+ years of experience in public relations, including experience working in-house
Develop and execute consumer media strategies for Twitch and our streamers
Craft interesting thought leadership opportunities for Partnerships and Marketing leadership
Establish and maintain relationships with key consumer reporters
Act as a trusted, strategic thought partner to peers
Collaborate with US and global agency partners
Consumer Communications Manager Jobs
By Twitch At United States
5+ years of experience in public relations, including experience working in-house
Develop and execute consumer media strategies for Twitch and our streamers
Craft interesting thought leadership opportunities for Partnerships and Marketing leadership
Establish and maintain relationships with key consumer reporters
Act as a trusted, strategic thought partner to peers
Collaborate with US and global agency partners
Consumer Relations Specialist Jobs
By Maxim Healthcare Services (Home Care) At Albany, NY, United States
Completes the consumer admission/intakes as directed by the management team
Performs all procedures in an accurate and timely manner as directed by the management team
Assists the Field Support Team with contacting CDPAP Personal Assistants regarding annual worker requirements
Provides policy reeducation to consumers and personal assistants, as necessary
Excellent written and verbal communication skills
Maintains the confidentiality of program participants
Consumer Product Manager Jobs
By Sunco.com At Santa Clarita, CA, United States
Processes, manages and tracks proposals, purchase orders and invoices for all procurement initiatives.
Work closely with the CEO to understand details of procurement requirements.
4+ years of B2B & B2C experience.
Stellar organizational skills and an ability to multitask, prioritize, and meet deadlines
Excellent communication skills, both in-person and written
Contribute to the product strategy and roadmap
Consumer Relations & Communications Specialist
By Oil-Dri Corporation of America At Chicago, IL, United States
(Include experience, education, special skills, physical requirements, and travel requirements in this section.)
Strong project management skills and attention to detail
Manage systems and partnerships with vendors for website ratings/reviews and email management system.
Excellent written and verbal communication skills
Excellent computer skills with MS Office
Knowledge of CRM system(s) for tracking, monitoring, and analyzing consumer feedback is a plus.
Communications Assistant (Consumer & Client Relations)
By WeCreate At New York, NY, United States
Client relations, public relations, and consumer relations skills
Public speaking skills & how to motivate others
Leadership, recruitment & team-building skills
Promoting specific products, services, or special offers
Answering questions, offering guidance, and relating to customers
A chance to grow and develop your skill set and resume
Consumer Relations Specialist Jobs
By BDS Solution At United States
* Minimum of 1 year of professional service or caregiver experience
* A proactive approach to problem-solving with strong decision-making skills.
* Calendaring and communicating work, home, and personal events
* Acting a liaison between our private investors & brokers for financial-related activity.
* Handling basic bookkeeping tasks, payment bills, which include ordering supplies, cash movements.
* Have an understanding of financial matters including credit cards, loans.
Consumer Relations Representative Jobs
By Monster Energy At Corona, CA, United States
Must have good problem solving skills.
Excellent written and verbal skills.
Create and maintain reports on databases to track and evaluate follow-through requests.
Answer e-mails and written communication from consumers regarding all Monster Energy product lines.
Must be able to constantly learn and answer questions about new products that are introduced to the market.
Perform other duties as may be needed from time to time.
Consumer Programs Manager Jobs
By Philip Morris International At Stamford, CT, United States
Bachelor’s Degree with 8 or more years of experience in customer service and customer retention and acquisition.
Legally authorized to work in the US.
We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
Take pride in delivering our promise to society To improve the lives of a billion smokers.
Manager, Consumer Data/Crm & Digital Platforms (Essie) - L'oreal Consumer Products Division
By L'Oréal At New York, NY, United States
Technical familiarity and experience with back-end technologies and content management systems
Lead the project management of digital creative development and production including the approval process and QA testing.
Work closely with project management and technical teams to ensure measurement, tracking plans and analysis are strategically aligned.
Analytical skills are a must with strong data-mining and in-depth database segmentation experience preferred
BA / BS in Marketing, Communications, Business Management. MBA preferred, not required. Interactive/Digital Marketing Certificates and/or Training
Manage the day-to-day relationship with the business partners, including the execution and testing of all emails, SMS, and other multi-channel communications
Learning Manager - Consumer Practice
By McKinsey & Company At , Phoenix, Az
6+ years of learning/ professional development experience, ideally in a professional services environment, or equivalent to McKinsey consulting experience
Knowledge of consumer content is a plus
Exceptional interpersonal and communication skills
Ability to manage multiple priorities
University degree; master’s degree preferred
Solid understanding of learning program design and delivery
Consumer Relations Assistant Jobs
By Tap Impact At Greater Philadelphia, United States
Learning about a brand and its target market
Learning how to approach and qualify consumers
Promoting a brand in a memorable and meaningful way
Engaging in conversations with consumers to gather feedback
Using stories and examples to influence and inspire customers
Listening to customers’ wants, needs, challenges, and questions
Campaign Assistant (Marketing And Consumer Relations)
By We Are Hydro At Greater New Orleans Region, United States
Explaining features and benefits with enthusiasm and integrity
Learning about a brand and its products and services
Determining the brand’s target market and how to reach them
Preparing branded marketing materials for local events
Setting up branded displays to attract customers’ attention
Spreading brand awareness / collecting consumer feedback
Campaign Assistant (Marketing And Consumer Relations)
By We Are Hydro At Kenner, LA, United States
Explaining features and benefits with enthusiasm and integrity
Learning about a brand and its products and services
Determining the brand’s target market and how to reach them
Preparing branded marketing materials for local events
Setting up branded displays to attract customers’ attention
Spreading brand awareness / collecting consumer feedback
Manager, Consumer Insight Jobs
By Disney At , Celebration, Fl
Measurement – Identify, develop, execute, manage, and utilize measurement plans and tools to track KPIs.
Demonstrated strategic and analytical thinking skills utilizing multiple methodologies.
Experience leading cross-functional analytical teams.
Experience in quantitative research design and analysis
Experience analyzing and evaluating consumer data and developing actionable insight
Experience with analytical tools such as Excel, SAS, SPSS or similar application (can develop and manipulate complex spreadsheets and data sets)

Are you an experienced professional looking to take your career to the next level? We are looking for a Consumer Relations Manager to join our team and help us provide exceptional customer service to our clients. As the Consumer Relations Manager, you will be responsible for developing and maintaining relationships with our customers, resolving customer complaints, and ensuring customer satisfaction. If you have a passion for customer service and are looking for an opportunity to make a difference, this is the job for you!

Overview:

A Consumer Relations Manager is responsible for managing customer relations, resolving customer complaints, and ensuring customer satisfaction. They may also be responsible for developing and implementing customer service policies, training customer service staff, and monitoring customer service performance.

How To Become an Consumer Relations Manager:

To become a Consumer Relations Manager, you will need to have a bachelor’s degree in business, marketing, or a related field. You may also need to have experience in customer service, sales, or a related field.

Consumer Relations Manager Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer complaints and resolve issues
• Knowledge of customer service policies and procedures
• Ability to develop and implement customer service strategies
• Proficiency in customer service software
• Ability to train and manage customer service staff
• Knowledge of customer service metrics

What is Consumer Relations Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service metrics
• Knowledge of customer service policies and procedures
• Knowledge of customer service strategies
• Knowledge of customer service trends

What is Consumer Relations Manager Responsibilities?

• Develop and implement customer service policies and procedures
• Train customer service staff on customer service policies and procedures
• Monitor customer service performance and provide feedback
• Handle customer complaints and resolve issues
• Develop and implement customer service strategies
• Analyze customer service metrics and trends
• Maintain customer service records

What is Consumer Relations Manager Experience?

• Previous experience in customer service, sales, or a related field
• Previous experience in managing customer service staff
• Previous experience in developing and implementing customer service policies and procedures
• Previous experience in analyzing customer service metrics and trends

What is Consumer Relations Manager Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• Proficiency in customer service software
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and resolve issues
• Ability to develop and implement customer service strategies

Consumer Relations Manager Education:

• Bachelor’s degree in business, marketing, or a related field
• Professional certifications in customer service

Tools to Help Consumer Relations Manager Work Better:

• Customer service software
• Customer service metrics tracking software
• Customer service training software
• Customer service analytics software
• Customer relationship management (CRM) software

Good Tips to Help Consumer Relations Manager Do More Effectively:

• Listen to customer feedback and use it to improve customer service
• Develop and implement customer service policies and procedures
• Train customer service staff on customer service policies and procedures
• Monitor customer service performance and provide feedback
• Analyze customer service metrics and trends
• Maintain customer service records

Common Consumer Relations Manager Interview Questions:

• What experience do you have in customer service?
• How do you handle customer complaints and resolve issues?
• What customer service strategies have you developed and implemented?
• What customer service software are you proficient in?
• How do you monitor customer service performance and provide feedback?
• What customer service metrics and trends have you analyzed?