Computer Support Analyst Level 1-3
By Metropolitan Transportation Authority At , New York, 10004
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
Timely and accurate completion of all Call Center data in accordance with IT requirements.
Same as Level 1 with the following additional responsibilities:
Evaluate user requests and requirements and recommend effective technological solutions.
Same as Level 2 with the following additional responsibilities:
Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
Computer Specialist (Sw) Levels 1-4 Represented
By Metropolitan Transportation Authority At , New York, 10004, Ny From $105,472 a year

Description Title: Computer Specialist (SW) I-IV, Middleware/Systems Administrator Last Date of Filing: Open until filled Department: MTA IT Division/Unit: Enterprise Applications ...

Computer Specialist (Sw) 1-4 Twu
By Metropolitan Transportation Authority At , New York, Ny From $105,472 a year
Experience with ServiceNow modules including Incident, Service Request, Change, Problem, Knowledge Management, and reports.
Demonstrated progressive experience in the management of a technical support team.
Demonstrated strong project management skills.
Based on evaluation of education, skills, experience, and interview.
Ability to communicate effectively with all levels of management.
Ability to manage multiple responsibilities simultaneously and anticipate future needs.
Computer Support Technician Jobs
By New York University At , New York, 10012, Ny $32 an hour

Required Skills, Knowledge and Abilities:

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Computer Support Technician to join our team and provide technical assistance to our customers. You will troubleshoot hardware and software issues, install and configure systems, and provide support for a variety of computer systems. If you have a passion for technology and helping others, this could be the perfect job for you!

Computer Support Technician 1 job skills required:

• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose computer problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to follow instructions and procedures
• Ability to work in a fast-paced environment

What is Computer Support Technician 1 job Qualifications?

• High school diploma or equivalent
• A+ certification or equivalent experience
• Experience with Windows and Mac operating systems
• Knowledge of networking and network security
• Experience with troubleshooting and diagnosing computer hardware and software

What is Computer Support Technician 1 job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and network security
• Knowledge of Windows and Mac operating systems
• Knowledge of troubleshooting and diagnosing computer hardware and software

What is Computer Support Technician 1 job Experience?

• Previous experience in a customer service role
• Previous experience in a technical support role
• Previous experience in a computer support role

What is Computer Support Technician 1 job Responsibilities?

• Provide technical support to customers via phone, email, and in-person
• Troubleshoot and diagnose computer hardware and software issues
• Install and configure computer hardware and software