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Computer Service Desk Technician Jobs in Iowa

Service Desk Technician (Remote)
By University of South Florida At , Tampa, 33620, Fl $13.20 an hour
Strong communication skills with clients, coworkers, management, and other groups within the USF Information Technology department
This position will need to perform the duties listed above remotely as needed.
Windows 7 through 11 and Mac OSX experience
1 year professional computing experience
Knowledge of principles and operation of computer systems and related peripheral equipment
Basic computing experience in a formal or informal job capacity
Student Service Desk Technician
By University of Maryland At , College Park, 20742, Md
Excellent communication and customer service skills
Knowledge of computer hardware and software applications
Women, minorities, LGBTQ+, veterans, and people with disabilities are encouraged to apply.
Respond to inquiries from faculty, staff, and students regarding computer hardware, software, printer, and network-related issues.
Diagnose and resolve technical problems related to computer systems, software applications, printers, and network connectivity.
Install, configure, and maintain computer hardware and software applications.
Service Desk Technician Jobs
By Logicalis At , Remote
Controls user’s computers utilizing remote access tools.
Troubleshoots remote access connectivity problems.
1 year experience in call center or service desk environment.
Knowledge of various PC hardware and software applications including:
Effective troubleshooting and documentation skills
Strong technical and client interaction skills.
Service Desk Gxp Technician Ii
By SAGE Therapeutics At , Remote $60,486 - $83,169 a year
Experience, Education and Specialized Knowledge and Skills
Evaluate documented resolutions, analyze trends, and escalate appropriately to management to prevent recurring issues.
Assist in application rollouts according to change management best practices.
Manage site content, ensuring pages are organized, current, appear professional and provide workflow capabilities that support the organizational mission and goals.
Assist with training DEC Teams on how to create knowledge base articles.
Review, improve, and design knowledge content from our Service Desk support teams.
Service Desk Technician Jobs
By Leidos At , Camp Springs, 20746, Md $36,400 - $75,600 a year
Provide excellent phone support and oral and written communication skills.
Requires a high school diploma or equivalent and 2+ years of prior relevant experience.
Experienced working in a customer service or call center environment.
Experience working in a lab or professional environment.
After an initial acclimation period, you will be responsible for providing phone, email, and web support to users.
Assist with determining if equipment replacement is warranted and arrange appropriate resolution under warranty.