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Complaint Reviewer Jobs

Complaint Reviewer Jobs
By Reli Group At , Remote
Review and incorporate feedback from Lead QA Coordinator, Program Manager, and client to improve accuracy and quality of work.
Report problems to Program Manager with regard to unique record or process issues.
Complete training as per federal client and organizational requirements.
Perform secondary and/or tertiary complaint reviews to ensure accuracy of submitted information.
Support and closely follow the program’s quality process and initiatives.
Accurately enter review results using a RELI provided computer, keyboard and/or mouse.
Sr. Quality Complaint Specialist
By bioventus At , Memphis
Maintain electronic quality management system/software for post-market surveillance to collect, monitor and trend data within areas of responsibility.
Analyze post-production data for compliance with U.S. and international regulations and requirements (ISO 13485, 14971, etc.).
Monitor assigned projects and tasks to ensure compliance with regulatory agencies, protocols, agreements, and applicable corporate compliance requirements.
Strong knowledge of quality system regulations (FDA QSR, ISO 13485).
Must possess good verbal and written communication skills with an investigative mindset and critical analysis skills.
Investigate product complaints and adverse events to determine root cause and the need for corrective action.
Coordinator Complaint Appeals Jobs
By CVS Health At , , Ca $17.00 - $27.90 an hour
Research Standard Plan Design or Certification of Coverage (Evidence of Coverage) relevant to the member to determine accuracy/appropriateness of benefit/administrative denial.
Research Standard Plan Design or Certification of Coverage relevant to the member to determine accuracy/appropriateness of benefit/administrative denial.
Experience in reading or researching benefit language
Serves as a content model expert and mentor to team regarding Aetna's policies and procedures, regulatory and accreditation requirements.
Excellent verbal and written communication skills
Excellent organizational skills to handle high inventory which aids in meeting or exceeding metrics
Medical Device Complaint Reviewer
By The Fountain Group At United States

NURSING DEGREE REQUIRED (BSN or RN or Nurse Practitioner) The Pharmacovigilance and Patient Safety (PPS) organization works collaboratively and strategically with colleagues across the product ...

Clinician Complaint Consultant (100% Remote)
By RQM+ At United States
Minimum of 10 years of complaints and MDR experience
Customer focused with excellent communication skills (written and verbal)
Develop S1 / S2 (low risk) complaint rationale based on reported severity and documented severity in the risk file
Required to review any “no” reportable decisions (non-serious complaints) on a weekly basis to ensure appropriate rationale and conclusion
Reportable and not-reportable decisions to be documented in complaints database, linked to ARGUS complaint number and closed
Supports establishment of complaint handling policies and procedures
Complaint Consultant (100% Remote) Jobs
By RQM+ At United States
Ensure complaint meets department requirements prior to transferring complaint to the legal manufacturer for investigation
Minimum of 5 years of experience in Medical Device Complaint Handling
Experience completing device complaint investigations and reportability determinations
Ability to manage multiple cases in parallel to ensure timely completion of activities
Experience with Combination products is a plus
Experience working Trackwise and Argus is a plus
Customer And Data Support - Complaint Management
By MillenniumSoft Inc At Birmingham, AL, United States
Has basic knowledge of theories, practices and procedures in a job family or skill related to software and support
Applies knowledge and skills to complete own work. Depends on others for instruction, guidance and direction.
This position will support the Integrated Solutions Data and Customer Support Team by supporting our complaint management across the platform.
The ideal candidate will also have excellent written and verbal communication skills. This position will be remote.
Customer and Data Support - Complaint Management
Typically is a college / university graduate or has equivalent experience.
Product Complaint Specialist Jobs
By Synectics Inc. At Austin, Texas Metropolitan Area, United States
Strong prioritization and time management skills
Will conduct data entry and coordination of work through the appropriate channels as determined by established business rules
A minimum of 1-2 years’ experience within a call center, preferably in a healthcare setting
High quality customer service skills
Knowledge and familiarity with product, process, equipment, and facilities of pharmaceutical, biological or device related products.
Computer skills and ability to navigate through software systems
Director Of Complaint Management
By SquareTrade At Denver, CO, United States
10+ years management experience leading a high-volume contact center team
Excellent judgment handling complaint management and problem mitigation
You will need to learn and then demonstrate mastery of SquareTrade’s customer experience, including Claim handling
Deep understanding of requirements specifically around complaints handling and problem resolution
This role is remote. Travel to SquareTrade offices will be required periodically
Experience managing a distributed org of 50+ Customer Service specialists
Complaint Investigator Ii Jobs
By City of Oakland, CA At , Oakland, 94612, Ca $97,135 - $119,262 a year
Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable.
Committed to building safe communities. Your analytical skills will have a direct impact on improving policing conditions for marginalized BIPOC communities.
You will need to manage and prioritize critical deadlines.
Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
Oral and written bilingual skills in Spanish, Mandarin, or Cantonese are highly desirable.
Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule
Quality Director, Complaint Investigation
By Abbott Laboratories At , Alameda, Ca $156,400 - $312,800 a year
Strong organization, speaking skills, and influential management ability.
Provide diligent and fact-based communication to Executive Management team, peers, and team.
Provide management and development of the Quality staff.
Bachelor’s Degree in a related field or an equivalent combination of education and work experience
Demonstrated extensive experience with Domestic and International regulatory requirements and regulating bodies.
Manages relationships with external vendors, contractors or suppliers to ensure that their products or services meet the organization's quality standards.
Complaint Investigator, Product Quality
By Planet Pharma At United States
• Generates Monthly and Quarterly Metrics for periodic Quality Management reviews and presentations.
• Monitors complaints for product trends and notifies Manager of events requiring immediate action.
• Complaints processing experience is preferred
Clinical Product Quality Complaints and Systems role:
• Reviews vendor investigations and completes TrackWise.
• Leads protocol specific PQC call center training and PQC training of the clinical site
Complaint Intake Specialist Jobs
By The State of Kansas At , , Ks $54,309 a year
Salary can vary depending upon education, experience, or qualifications.
Eligible to Receive Benefits: Yes
Familiar with the federal and state adult care home requirements
Broad understanding of the requirements for medical care facilities
Excellent customer service and communication skills
Experience as a Health Facility Surveyor
Vp - Global Complaint Management
By Antal International At United States
Ensure the proper management of the global product complaint organization
Act as global SME as it relates to all things “Product Complaint Management”
Lead the organization that will represent the company in Regulatory (global) Body inspections as they relate to product complaint management
Ability to manage complexity, analytical, people management on a global basis
Manage the global complaint functions Budget and Headcount
Manage the relationship with IT as it relates to the collection and processing of product complaints
Investigator - Citizen's Police Complaint Office
By City of Indianapolis At Indianapolis, IN, United States
Preferred Job Requirements And Qualifications
Evaluate complaints to determine appropriateness for processing, as allowable by ordinance.
Prepare cases for review by Executive Director by interviewing clients and, if appropriate, witnesses.
Draft documentation for complaint evaluation and investigation summaries.
Provide outreach to community members and partners that will enhance neighborhood understanding of police procedures and rules.
Participate in public safety and community events.
Complaint Analyst Iii Jobs
By Kenvue At Skillman, NJ, United States
Assist with field sample management process for products returned from Consumer.
Prepare and present Complaint Vigilance data to QA Management, PMS partners and business partners.
Proven knowledge and expertise in quality processes and regulatory requirements.
Minimum 4 years of relevant work experience.
Quality Assurance and/or Quality Control experience.
Experience working in pharmaceutical, medical devices, a health authority regulated environment or other related or highly regulated industry.
Product Complaint Analyst Jobs
By Systems Ally At United States
Knowledge and application of computer systems for word processing and complaint management.
Identification of potentially reportable events and notification to appropriate functional groups and management.
Knowledge of global regulatory requirements for pharmaceutical, medical devices and combination products.
Ability to work with cross-functional teams and to interact effectively with peers, management, and customers.
Assure complaint records meet global requirements.
This requires good analytical skills, technical writing and good documentation.
Quality Complaint Analyst 1 Jobs
By Hologic At , San Diego, Ca $65,000 - $80,900 a year
Organizational skills and knowledge-based PC computer skills essential, such as industry recognized complaint management systems, MS Access and Excel.
Perform other function-related activities in addition to the above-mentioned responsibilities as reasonably required by business needs.
General skill with technical information, use of a computer, and problem solving/analysis
Experience in an Operations/GMP environment desirable
Good technical writing skills and ability to communicate technical information
Experience in the healthcare/device industry or exposure to medical device quality system regulations is preferred.
Complaint Investigation Associate Jobs
By Intellectt Inc At Alameda, CA, United States
Experience with technical writing will be great as they will write a lot of reports.
The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
Reviewing incoming complaints of the materials that are manufactured by their third-party
Fast learner and ability to follow written work instructions of SOPs are preferred.
Process customer returns in a timely manner in accordance with ISO and FDA QS Reg.
Scripting and coding exp are a plus Python is good to have.