Community Support Individual Jobs in Arkansas

Define, execute and manage the strategy and roadmap for NEAR Community channels

Constantly find new ways to refine and improve community experience

Familiarity with platforms like Telegram/Discord/Discourse/Reddit and tools that can be used to manage them efficiently

Excellent writing and communication skills in English

Great knowledge of online communities and cool under pressure

OPENNESS: operate transparently and consistently share knowledge to build open communities

⭐️ You have excellent time management to prevent overwhelm and take responsibility to meet agreed deadlines.

⭐️ You have 2+ years of relevant customer service experience (preferably in a virtual environment).

⭐️ You have recent experience in managing a Facebook community.

⭐️ Your written communication and grammar skills are exceptional; you are flexible, fast, and a resourceful self-starter.

Please include a photo of your current planner and your hourly rate requirements in your application.

🙌Filter and organize content-related questions from the community and track trends.

Have excellent time management skills

Update and maintain a knowledge base with relevant resources, FAQs, and troubleshooting guides for users and partners

A college degree AND / OR 1-3 years of relevant experience

Exceptional writing, research, and communication skills

Previous customer service and support experience

Social media content creation experience (Instagram, TikTok)

Utilise social media management tools to create requests and monitor all social contact

2+ years customer service experience, with social media and support/help desk experience

2+ years experience in cryptocurrency, blockchain, and DeFi

2 years of experience in building, growing and managing communities

Excellent written and spoken English communication skills, ability to simplify complex topics for broad audiences and communicate effectively

Excellent interpersonal and public speaking skills