COMMUNICATIONS CENTER AGENT Jobs
Ems Communications Center Dispatcher - Transfer Center
By Memorial Hospital of South Bend
At Springfield, IL, United States
Communications Agent - Full Time
By Four Seasons Hotels and Resorts
At Kailua-Kona, HI, United States
Broker Center Agent Jobs
By HealthFirst
At , Staten Island, 10301, Ny
Communications Center Specialist 1 Jobs
By State of Iowa - Executive Branch
At Johnston, IA, United States
Communications Center Representative Jobs
By Marshfield Clinic
At Marshfield, WI, United States
Communications Specialist - Cancer Center
By University of Iowa
At Iowa City, IA, United States
Are you looking for an exciting opportunity to use your communication skills? Join our team as a Communications Center Agent and be part of a dynamic and growing organization!
A Communications Center Agent is responsible for providing customer service and support to customers via telephone, email, and other communication channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing accurate information.What is COMMUNICATIONS CENTER AGENT Skills Required?
• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in using computers and other communication technologies
• Ability to remain calm and professional in stressful situations
What is COMMUNICATIONS CENTER AGENT Qualifications?
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
What is COMMUNICATIONS CENTER AGENT Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of communication protocols
• Knowledge of customer service software
What is COMMUNICATIONS CENTER AGENT Experience?
• Previous customer service experience
• Experience in a call center environment
• Experience in using customer service software
What is COMMUNICATIONS CENTER AGENT Responsibilities?
• Respond to customer inquiries via telephone, email, and other communication channels
• Resolve customer issues in a timely and professional manner
• Provide accurate information to customers
• Update customer records in customer service software
• Follow up with customers to ensure their satisfaction
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