Customer Service Representative Ii, Federal Employee Program
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience (Preferred)
Work from home, full time (40 hour week)
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience (Required)
Two (2) years of college level courses or two (2) years’ work experience with phone related customer service (Preferred)
Customer Service Representative - Clinical
By Accede Solutions Inc (accedesol.com) At United States

Any nice-to-have skills/experience but not required

Prefer knowledge of medical terms and/or health insurance.

Clinical Analyst Ii Jobs
By CereCore At United States
Maintain good time management for processes and projects and be transparent
Provides subject matter expertise as it relates to technical and/or operational solution requirements
Responsible for understanding operational/business requirements and translating them into system requirements
5+ Years of Position-Related Experience including:
Create or log an enhancement for creation of specialized queries at the request of nurse managers
Strong communication skills; ability to produce clear and complete system documentation
Fep Customer Service Representative Ii
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience (Preferred)
Work from home, full time (40 hour week)
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience (Required)
Two (2) years of college level courses or two (2) years’ work experience with phone related customer service (Preferred)

Are you looking for an exciting opportunity to use your customer service and medical knowledge to make a difference in people's lives? We are looking for a Clinical Service Representative II to join our team and provide exceptional customer service to our patients. You will be responsible for answering patient inquiries, scheduling appointments, and providing general administrative support. If you are passionate about helping others and have a strong customer service background, this could be the perfect job for you!

Overview:

A Clinical Service Representative II is a healthcare professional who provides customer service and administrative support to patients, physicians, and other healthcare providers. They are responsible for scheduling appointments, verifying insurance coverage, and collecting payments. They also provide information about medical services, answer questions, and assist with paperwork.

Detailed Job Description:

Clinical Service Representatives II are responsible for providing excellent customer service to patients, physicians, and other healthcare providers. They must be able to accurately schedule appointments, verify insurance coverage, and collect payments. They must also be able to provide information about medical services, answer questions, and assist with paperwork. They must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

What is Clinical Service Representative Ii Job Skills Required?

• Excellent customer service skills
• Knowledge of medical terminology
• Ability to multi-task
• Knowledge of insurance policies and procedures
• Excellent communication skills
• Ability to work in a fast-paced environment
• Knowledge of medical office procedures
• Computer proficiency

What is Clinical Service Representative Ii Job Qualifications?

• High school diploma or equivalent
• Previous experience in a medical office setting
• Knowledge of medical terminology
• Ability to multi-task
• Excellent customer service skills
• Knowledge of insurance policies and procedures
• Computer proficiency

What is Clinical Service Representative Ii Job Knowledge?

Clinical Service Representatives II must have a thorough knowledge of medical terminology, insurance policies and procedures, and medical office procedures. They must also be familiar with computer systems and software used in medical offices.

What is Clinical Service Representative Ii Job Experience?

Previous experience in a medical office setting is preferred for Clinical Service Representatives II.

What is Clinical Service Representative Ii Job Responsibilities?

• Scheduling appointments
• Verifying insurance coverage
• Collecting payments
• Providing information about medical services
• Answering questions
• Assisting with paperwork
• Maintaining patient records
• Handling customer inquiries
• Updating patient information
• Processing paperwork
• Filing documents