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Clinical Service Representative Ii Jobs in Kansas

Clinical Technician Ii Jobs
By Duke Health At , Durham, 27705
Alternatively, an equivalent combination of relevant education and/or experience.
Provide technical training to Medical Technology students and other clinical staff assigned to work area.
Confer with patient to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
Utilize standard procedures for the maintenance of positive patient identification; record appropriate collection information on proper requisitions.
Perform various quality control procedures to maintain compliance with internal and external regulations.
Centrifuge, label and store blood samples for subsequent analysis by Clinical Laboratory staff.

Are you looking for an exciting opportunity to use your customer service and medical knowledge to make a difference in people's lives? We are looking for a Clinical Service Representative II to join our team and provide exceptional customer service to our patients. You will be responsible for answering patient inquiries, scheduling appointments, and providing general administrative support. If you are passionate about helping others and have a strong customer service background, this could be the perfect job for you!

Overview:

A Clinical Service Representative II is a healthcare professional who provides customer service and administrative support to patients, physicians, and other healthcare providers. They are responsible for scheduling appointments, verifying insurance coverage, and collecting payments. They also provide information about medical services, answer questions, and assist with paperwork.

Detailed Job Description:

Clinical Service Representatives II are responsible for providing excellent customer service to patients, physicians, and other healthcare providers. They must be able to accurately schedule appointments, verify insurance coverage, and collect payments. They must also be able to provide information about medical services, answer questions, and assist with paperwork. They must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

What is Clinical Service Representative Ii Job Skills Required?

• Excellent customer service skills
• Knowledge of medical terminology
• Ability to multi-task
• Knowledge of insurance policies and procedures
• Excellent communication skills
• Ability to work in a fast-paced environment
• Knowledge of medical office procedures
• Computer proficiency

What is Clinical Service Representative Ii Job Qualifications?

• High school diploma or equivalent
• Previous experience in a medical office setting
• Knowledge of medical terminology
• Ability to multi-task
• Excellent customer service skills
• Knowledge of insurance policies and procedures
• Computer proficiency

What is Clinical Service Representative Ii Job Knowledge?

Clinical Service Representatives II must have a thorough knowledge of medical terminology, insurance policies and procedures, and medical office procedures. They must also be familiar with computer systems and software used in medical offices.

What is Clinical Service Representative Ii Job Experience?

Previous experience in a medical office setting is preferred for Clinical Service Representatives II.

What is Clinical Service Representative Ii Job Responsibilities?

• Scheduling appointments
• Verifying insurance coverage
• Collecting payments
• Providing information about medical services
• Answering questions
• Assisting with paperwork
• Maintaining patient records
• Handling customer inquiries
• Updating patient information
• Processing paperwork
• Filing documents