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Client Director Jobs in District of Columbia

Director - Client Management
By American Express At District of Columbia, United States
Cultivate a culture of learning, strong challenger sales and consultative relationship management.
Lead a team of 5 senior client managers, supporting approximately 500+ Merchant accounts with more than $5.2B in charge volume.
Strong demonstration of Challenger skills and ability to work with C level executives to grow revenues.
Excellent oral, written communication and presentation skills. Ability to communicate frequently, candidly and clearly. Ability to listen and adapt/pivot approach.
Knowledge of the Merchant / acquiring business and/or the U.S. payments industry are strongly preferred.
Comprehensive medical, dental, vision, life insurance, and disability benefits

Are you an experienced Client Director looking for a new challenge? We are looking for an ambitious and driven individual to join our team and help us grow our business. As a Client Director, you will be responsible for developing and managing relationships with our clients, providing strategic advice and guidance, and ensuring that our clients receive the highest quality of service. If you have the skills and experience to make a difference, then this could be the perfect opportunity for you!

Overview A Client Director is responsible for managing client relationships and ensuring that the client’s needs are met. They are the primary point of contact for clients and are responsible for developing and maintaining strong relationships with them. They are also responsible for managing the client’s expectations and ensuring that the client’s goals are met. Detailed Job Description A Client Director is responsible for developing and maintaining strong relationships with clients. They are the primary point of contact for clients and are responsible for understanding their needs and ensuring that they are met. They are also responsible for managing the client’s expectations and ensuring that the client’s goals are met. They must be able to effectively communicate with clients and provide them with the necessary information and resources to ensure that their needs are met. They must also be able to manage multiple projects and ensure that deadlines are met. Job Skills Required
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to manage multiple projects and deadlines
• Ability to work independently and as part of a team
• Ability to think strategically and develop creative solutions
• Knowledge of client relationship management software
• Knowledge of customer service principles
Job Qualifications
• Bachelor’s degree in business, marketing, or a related field
• 5+ years of experience in client relationship management
• Proven track record of successful client relationships
• Knowledge of customer service principles
• Knowledge of client relationship management software
Job Knowledge
• Knowledge of customer service principles
• Knowledge of client relationship management software
• Knowledge of marketing principles
• Knowledge of project management principles
• Knowledge of sales principles
Job Experience
• 5+ years of experience in client relationship management
• Proven track record of successful client relationships
• Experience in managing multiple projects and deadlines
• Experience in developing and maintaining strong relationships with clients
Job Responsibilities
• Develop and maintain strong relationships with clients
• Understand client needs and ensure that they are met
• Manage client expectations and ensure that their goals are met
• Effectively communicate with clients and provide them with the necessary information and resources
• Manage multiple projects and ensure that deadlines are met
• Think strategically and develop creative solutions to meet client needs