Register
Recruit Create CV

Client Contact Center Representative Jobs

Contact Representative (Collection Representative)
By Internal Revenue Service At , Jacksonville, Fl $37,696 - $60,641 a year
Participates in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to taxpayers.
Work Location: Hybrid remote in Jacksonville, FL
The following are the duties of the Collection Contact Representative:
Pay: $37,696.00 - $60,641.00 per year
Contact Representative (Collection Representative)
By Internal Revenue Service At , Detroit, Mi $37,696 - $60,641 a year
Participates in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to taxpayers.
Work Location: Hybrid remote in Detroit, MI
The following are the duties of the Collection Contact Representative:
Pay: $37,696.00 - $60,641.00 per year
Contact Representative (Collection Representative)
By Internal Revenue Service At , Chamblee, Ga $37,696 - $60,641 a year
Participates in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to taxpayers.
Work Location: Hybrid remote in Chamblee, GA
The following are the duties of the Collection Contact Representative:
Pay: $37,696.00 - $60,641.00 per year
Contact Representative Jobs
By US Bureau of Land Management At , Ely, Nv $42,022 - $54,625 a year
If you are relying on your education to meet qualification requirements:
You will be evaluated for this job based on how well you meet the qualifications above.
Researches requests for copies of documents, i.e., patents, plats, serial register pages and other related material.
Be sure to read the How to Apply and Required Documents Sections.
Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
May require a one-year probationary period.
(Remote) Contact Center Representative
By Sun Life At , Wellesley Hills, 02481, Ma
Remote Contact Center Representative – Fullscope Reinsurance Management Services
Drive timely resolution of various call types, creating a positive client experience.
Prior customer service or contact center experience.
Document calls in a clear and concise manner.
Engage other departments, when needed, to address complex service issues.
Maintain an understanding of the different clients, products and department functions.
Customer Contact Center Representative - Online Assistance Representative (Remote)
By Virginia Retirement System At , , Va $66,817 a year
Counsels members on financial wellness, planning resources, and terminology.
Executes and communicates appropriate policies and procedures and assists other representatives.
Essential functions include but are not limited to:
Mandatory training classes will take place virtually Monday through Friday, 8am – 5pm.
Contact Center Representative - Remote
By Matrix Medical Network At , Dallas, 75201, Tx $17 an hour
Explain the benefits of health risk assessments and overcome objections
Experience in a metrics driven environment, Key performance goals (Attendance, ACW, Utilization, Schedule Adherence, Assessments scheduled per hour, Call Quality, etc.).
Strong typing and computer navigation skills
Demonstrated ability to explain/educate on the benefits of a service or program and overcome objections to participation
2-3’s years recent consecutive call center experience required
High volume Outbound call center experience
Contact Center Quality Representative
By Allina Health System At , Coon Rapids, 55433, Mn
0 to 2 years of customer service experience required and
Evaluates interactions with customer by listening to calls, reviewing emails or chat transcripts based on established guidelines.
Measures quality using service excellence program.
Recognize and celebrate excellence with written documentation.
Documents feedback of areas needing improvement for each call.
Provides feedback to leadership to leadership regarding trends noticed during quality monitoring.
Customer Contact Center Representative - Online Assistance Representative (Remote)
By Virginia Retirement System At , Tazewell, Va $66,817 a year
Counsels members on financial wellness, planning resources, and terminology.
Executes and communicates appropriate policies and procedures and assists other representatives.
Essential functions include but are not limited to:
Mandatory training classes will take place virtually Monday through Friday, 8am – 5pm.
Contact Center - Patient Service Representative
By Urology Austin At Austin, TX, United States
Minimum 2 years medical office experience, preferably in a surgical practice.
Customer service experience in a healthcare environment preferred.
Basic knowledge of insurance plans, including Medicare & Medicaid.
Work with the billing office as needed to ensure proper entry of patient insurance information.
Assist with insurance verification of new patients and established patients with new insurance.
Collect co-payments from all patients, as required.
Contact Center Representative, Retail Banking Operations
By HomeStreet Bank At , Federal Way, 98003, Wa $20.14 - $28.17 an hour
6 months customer service experience.
Exceptional verbal and written communication skills, customer service skills, and the ability to analyze, organize, and present information.
Strong interpersonal skills to fully identify the need and resolve while minimizing client effort.
Basic computer navigation and keyboarding skills, including the ability to multi-task and navigate between multiple systems.
Excellent organizational skills, attention to detail and ability to prioritize and follow-up in a timely manner.
Benefits worth writing home about:
Customer Contact Center Representative - Remote
By Voya Financial At , Remote $41,600 a year
College Degree and 1+ year of customer service experience
Or, in lieu of degree, 3+ years customer service experience
Experience in the Financial Service industry is a bonus but not required
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
At Voya, we have identified the following critical skills which are key to success in our culture:
Contact Center Representative Jobs
By Langley Federal Credit Union At , Newport News, 23606, Va
Record every member interaction and follow up utilizing Customer Relationship Management (CRM) tool and Document Management System.
Associates degree; and 6 months service or sales experience and/or training; or equivalent combination of education and experience.
Health care and dependent care flexible benefits
Educational assistance (to include books, labs, registration fees and more)
Assist with Online and Telephone banking, including general education, troubleshooting, resetting passwords and security questions.
Utilize consultative selling to offer financial products and services that meet or exceed members’ needs.
Scheduling Representative Contact & Call Center
By WakeMed At , Raleigh, Nc

About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our ...

Member Contact Center Representative I - Pt30/Hr.
By iQ Credit Union At , Vancouver, 98661, Wa
IQ supports you in advancing your education and knowledge through tuition reimbursement.
iQ supports you in advancing your education and knowledge through tuition reimbursement.
IQ offers 11 paid holidays plus vacation and sick time accruals.
IQ uniquely offers a paid Cultural Enrichment Day to increase awareness of the diverse communities we serve.
IQ offers a student loan repayment match up to $100 per month.
IQ offers an annual match to amplify your nonprofit giving.
Customer Contact Center Representative - Veterinary Medical Center
By University of Minnesota At , Minneapolis, Mn $17.41 - $23.52 an hour
Delight clients and visitors by welcoming them to the VMC and provide a caring, reliable and knowledgeable first contact point.
Facilitate remote admission and discharge of Large Animal clients.
All required qualifications must be documented on application materials.
Medical or veterinary office experience or experience with animals.
Efficiently and accurately admit patients ensuring all quality standards are met (including verifying rDVM, client, and patient demographics).
Utilize established protocols for walk-in clients.
Representative, Customer Contact Center
By Whirlpool Corporation At , Lansing, Mi $15 an hour
Ability to manage multiple tasks and computer systems.
At least 1 year of customer service experience in a virtual environment or equal experience in customer service.
Intermediate computer skills and ability to navigate through multiple systems
Virtual environment experience a plus
Experience with computer setup and overall computer literacy
Previous virtual call center experience or applicable retail customer service experience
Contact Center Representative Jobs
By Imaging Healthcare Specialists At , Athens, 30606, Ga $14 an hour
Training to become a scheduler and more
Leadership Growth and Development Training
4 Weeks of PTO for part time and full time team members
Medical, Dental, Vison, HSA Contribution and 401k matching
Maintains call center database by accurately entering and verifying information on a timely basis, updates patient information.
Why Should You Work For IHS?
Contact Center Representative, Retail Banking
By HomeStreet Bank At , Federal Way, 98003, Wa $20.14 - $28.17 an hour
6 months customer service experience.
Exceptional verbal and written communication skills, customer service skills, and the ability to analyze, organize, and present information.
Strong interpersonal skills to fully identify the need and resolve while minimizing client effort.
Basic computer navigation and keyboarding skills, including the ability to multi-task and navigate between multiple systems.
Excellent organizational skills, attention to detail and ability to prioritize and follow-up in a timely manner.
Benefits worth writing home about:
Contact Representative Jobs
By Alcoholic Beverage Reg Admin At , Washington, Dc $53,263 - $68,540 a year

Pay Plan, Series and Grade:

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for an enthusiastic Client Contact Center Representative to join our team and help us provide exceptional customer service to our clients. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

A Client Contact Center Representative is responsible for providing customer service and support to clients over the phone, email, and other communication channels. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general information about products and services.

What is Client Contact Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Strong problem-solving and analytical skills
• Proficient in customer service software and databases
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Client Contact Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in customer service software and databases

What is Client Contact Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software and databases
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Client Contact Center Representative Experience?

• Previous customer service experience
• Previous experience in a contact center environment
• Experience in a fast-paced customer service environment

What is Client Contact Center Representative Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
•