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Client Contact Center Representative Jobs in Iowa

Customer Contact Center Representative Remote
By Voya Financial At , Remote $20 an hour
College Degree and 1+ year of customer service experience
Or, in lieu of degree, 3+ years customer service experience
Experience in the Financial Service industry is a bonus but not required
At Voya, we pay competitive base salaries based on experience and reward performance with a monthly incentive program
Paid Training, and Full Benefits with no waiting period; Monday – Friday Only, Referral bonuses, Performance Incentives
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Contact Center Representative Jobs
By LQ Digital At , Albuquerque, 87102 $15 an hour
A typical day’s responsibilities include:
· Experience working with computers.
· Previous call center or customer service experience.
Albuquerque, NM 87102: Reliably commute or planning to relocate before starting work (Required)
New Call Center in Albuquerque!
You will be a great fit with our team if you are:
Hr Contact Center Representative
By OneSource Virtual At , Remote
Effective communication skills via telephone, email and in-person
Assumes other duties as assigned by Manager
Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace
Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues.
Analytical skills; strong research and follow up skills
Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues
Remote Pharmaceutical Contact Center Representative
By Inizio Engage At , Remote
Exhibit effective communication and tele-management skills.
Enroll participants in educational seminars
Possess effective organizational skills, including working with multiple projects simultaneously.
Customer service or equivalent work related experience is preferred
Excellent verbal, written and listening communication skills
Pre-screen potential volunteers for enrollment into clinical/medical research trials
Contact Representative Jobs
By US Bureau of Land Management At , Ely, Nv $42,022 - $54,625 a year
If you are relying on your education to meet qualification requirements:
You will be evaluated for this job based on how well you meet the qualifications above.
Researches requests for copies of documents, i.e., patents, plats, serial register pages and other related material.
Be sure to read the How to Apply and Required Documents Sections.
Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
May require a one-year probationary period.
Contact Center Quality Representative
By Allina Health System At , Coon Rapids, 55433, Mn
0 to 2 years of customer service experience required and
Evaluates interactions with customer by listening to calls, reviewing emails or chat transcripts based on established guidelines.
Measures quality using service excellence program.
Recognize and celebrate excellence with written documentation.
Documents feedback of areas needing improvement for each call.
Provides feedback to leadership to leadership regarding trends noticed during quality monitoring.
Customer Contact Center Representative - Remote
By Voya Financial At , Remote $41,600 a year
College Degree and 1+ year of customer service experience
Or, in lieu of degree, 3+ years customer service experience
Experience in the Financial Service industry is a bonus but not required
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
At Voya, we have identified the following critical skills which are key to success in our culture:

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for an enthusiastic Client Contact Center Representative to join our team and help us provide exceptional customer service to our clients. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

A Client Contact Center Representative is responsible for providing customer service and support to clients over the phone, email, and other communication channels. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general information about products and services.

What is Client Contact Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Strong problem-solving and analytical skills
• Proficient in customer service software and databases
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Client Contact Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in customer service software and databases

What is Client Contact Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software and databases
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Client Contact Center Representative Experience?

• Previous customer service experience
• Previous experience in a contact center environment
• Experience in a fast-paced customer service environment

What is Client Contact Center Representative Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
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