Client Care Navigator Jobs in Utah

Three (3) years of experience in case management preferred

Drive patient and families in their own care and to support self-management

Experience in a dialysis center or transplant center preferred

Experience with Medicare and Medicaid preferred

Handle in and outbound calls delivering world-class service to our members

Engage members into HealthMap’s Kidney Health Program

2+ years of customer service, hospitality, and/or client success experience.

Technology-literate and savvy with a strong knowledge of CRM software and MS Office.

Strong written and verbal communication skills.

Performs duties while maintaining strong prioritization and organizational skills, and professional communications in all interactions.

Patience and empathy to help individuals complete paperwork and answer detailed questions about their account with us.

Self-starter that can meet required deadlines.