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Client Care Center Specialist Jobs in New York

Client Care Specialist Jobs
By FYZICAL Therapy & Balance Centers At Johnson City, NY, United States

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL in Johnson City, the leading physical therapy company in the country, has a Client Care Specialist ...

Client Care Specialist Jobs
By Clarence Consulting Group At New York, United States
Excellent organizational and time management skills and ability to work without independently and without supervision.
Experience working in a remote position a plus.
Proficient written and verbal English language skills required.
1+ years of experience in customer service or client care, preferably in a professional services setting.
Excellent communication skills, both written and verbal.
Strong interpersonal skills and ability to build relationships with clients.
Client Care Specialist Jobs
By Bulgari At New York, NY, United States
Manage the Client's communication with empathy, professionalism, and a proactive approach to achieve total Client satisfaction.
Process and manage repairs with our National Service Center based in Miami as well as with local parties for specific services.
Superior communication skills required (written and spoken English).
Client-facing experience of 3+ years.
Knowledge of SAP and Salesforce preferred.
Maximize pre-approval rate and Service conversion as per the set KPIs.

Are you looking for a job that will let you use your customer service skills to help people? We are looking for a Client Care Center Specialist to join our team and provide exceptional customer service to our clients. If you are passionate about helping people and have excellent communication skills, this could be the perfect job for you!

Overview Client Care Center Specialists are customer service professionals who provide support to customers through phone, email, and other communication channels. They are responsible for resolving customer inquiries, complaints, and other issues in a timely and efficient manner. Detailed Job Description Client Care Center Specialists are responsible for providing excellent customer service to customers. They must be able to handle customer inquiries, complaints, and other issues in a professional and courteous manner. They must be able to troubleshoot customer issues and provide appropriate solutions. They must also be able to provide accurate information to customers and ensure that customer inquiries are answered in a timely manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot customer issues
• Ability to provide accurate information
• Ability to work in a fast-paced environment
• Ability to work independently
• Knowledge of customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Ability to type at least 40 words per minute
• Ability to multitask
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a call center environment
Job Responsibilities
• Respond to customer inquiries via phone, email, and other communication channels
• Troubleshoot customer issues and provide appropriate solutions
• Provide accurate information to customers
• Ensure customer inquiries are answered in a timely manner
• Follow up with customers to ensure their inquiries have been addressed
• Maintain customer records and update customer information as needed
• Monitor customer feedback and provide feedback to management