Claims Subrogation Specialist Jobs in Georgia

• Assists Management in reviewing existing and future processes to ensure best practices are implemented and followed

Work Arrangement: - Hybrid (3 days onsite and 2 days remote)

• Four (4) or more years claims clerical experience required.

• Excellent communications (telephone, e-mail and interpersonal) skills as required.

• Strong analytical and organizational skills

• Knowledge of various claim systems and claim processing.

Educate clients on best practice techniques and other underwriter requirements for smooth claim processing

Manage complex ambiguous client situations that require cross-departmental collaboration

At least 2 years of experience in a B2B Customer Success and claims processing experience

Software skills: web-based databases, Microsoft Word and Excel, and HubSpot or a similar CRM

Strong business acumen and communication skills, both written and verbal

Friendly, patient and personable demeanor with excellent phone skills

Proactive recruitment of talent; work with management establishing and implementing a strategic staffing strategy.

Work with management to develop and implement effective training, performance development and succession planning.

Develop and execute a strategic file management plan that achieves optimal file resolution and business results.

Effective retention planning; proactively manage and respond to turnover.

Review new notices, ensuring claims are assigned to staff with appropriate skill sets.

Implement strategies and initiatives to improve file quality, customer service and manage costs.