Claims Associate Jobs
By Loadsure At Connecticut, United States
Excellent time management and organisational skills
Background in Claims management or adjusting
Through the use of human-centric technology, we will be a global leader in end-to-end risk management.
Other duties as assigned by your manager
Minimum of 1-2 years of experience within a similar claims or insurance position
Strong analytical and communication skills

Are you looking for an opportunity to make a difference in people's lives? Join our team as a Claims Customer Care Associate and help us provide exceptional customer service to our clients!

A Claims Customer Care Associate is responsible for providing customer service to customers who have filed a claim with an insurance company. They are responsible for answering questions, providing information, and resolving customer issues.

What is Claims Customer Care Associate Job Skills Required?

• Excellent customer service skills
• Ability to handle difficult customer situations
• Knowledge of insurance policies and procedures
• Ability to work in a fast-paced environment
• Excellent communication and problem-solving skills
• Proficiency in computer applications

What is Claims Customer Care Associate Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of insurance policies and procedures
• Ability to work in a fast-paced environment

What is Claims Customer Care Associate Job Knowledge?

• Knowledge of insurance policies and procedures
• Understanding of customer service principles
• Ability to use computer applications

What is Claims Customer Care Associate Job Experience?

• Previous customer service experience
• Previous experience in the insurance industry

What is Claims Customer Care Associate Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information regarding insurance policies and procedures
• Resolve customer issues in a timely and efficient manner
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction with services provided