Care Delivery Trainer Jobs

High school diploma or general education degree (GED); or one to three years related experience and/or training.

Railroad, industrial or military experience related to mobile equipment operation helpful.

Strong communication skills (verbal and written) for training customers on the proper use of the vehicle.

Flexible Spending and Health Savings Accounts

1.5x hourly rate over 40 hours

Monday to Friday work schedule

Design practice structure to formalize provider performance reviews, development, continuous education and knowledge management

Top notch practice management experience and expertise

10-15 years of direct executive-level management of multiple departments, including functional strategic and financial planning

Optimize Q&S Insights that focus on improving the patient experience via message quality insights and establishing patient experience metrics

Ensure compliance with all regulatory requirements and industry best practices (licensing, credentialing)

Monitor and manage The Practice budget and resources to optimize financial performance

Influence the craft of product management across the company

As a Director of Product Management, you will:

Be responsible for the member experience of accessing care through our mobile and web apps

Work closely with engineering, design, and data teams in delivering amazing experiences for our members and clinicians

Manage and grow a team of amazing product managers

Transform the way that millions of people experience healthcare

Minimum of 2-3 years experience working in a healthcare coordination, care or case management role, preferably in a digital healthcare environment

Engage members post-onboarding to provide education about insurance benefits design and cost-share as related to internal Oshi services.

Manage key reports and track relevant data to identify successes and drive refinements in operational processes.

Openness and ability to cross-train in additional care coordination tasks and responsibilities to support full cycle member engagement.

Excellent verbal and written communication skills required.

Well organized, ability to manage multiple projects at once, eye for details, and collaborate within and across teams

Minimum of 2-3 years experience working in a healthcare coordination, care or case management role, preferably in a digital healthcare environment

Engage members post-onboarding to provide education about insurance benefits design and cost-share as related to internal Oshi services.

Manage key reports and track relevant data to identify successes and drive refinements in operational processes.

Openness and ability to cross-train in additional care coordination tasks and responsibilities to support full cycle member engagement.

Excellent verbal and written communication skills required.

Well organized, ability to manage multiple projects at once, eye for details, and collaborate within and across teams

Minimum of 2-3 years experience working in a healthcare coordination, care or case management role, preferably in a digital healthcare environment

Engage members post-onboarding to provide education about insurance benefits design and cost-share as related to internal Oshi services.

Manage key reports and track relevant data to identify successes and drive refinements in operational processes.

Openness and ability to cross-train in additional care coordination tasks and responsibilities to support full cycle member engagement.

Excellent verbal and written communication skills required.

Well organized, ability to manage multiple projects at once, eye for details, and collaborate within and across teams

Partners with Skyview 5 (SV5) and Skyview 6 (SV6) management to ensure operational efficiency whilemaintaining a professional learning environment

Airport Customer Care knowledge and hands-on experience

Manages the successful execution of ILT and virtual instructor led (VILT) training delivery

Identifies and prioritizes all Customer Care course offerings

Manages instructor team member schedules to ensure training needs are efficiently met for all domestichubs and field stations

3+ years of relevant experience

5 years’ of experience in media design, educational technology, or user experience design is required.

Build and manage our Digital Adoption Platform (DAP) for our e-learning needs.

Assist in developing, organizing, and updating training manuals, multimedia visual aids, and other educational materials.

Evaluate the impact of each learning experience in order to drive continuous improvement.

Design and develop learning experiences that support MARS company goals and initiatives.

Other job duties as assigned.

Demonstrated knowledge, skills, and awareness of, as well as commitment to, contemporary issues of inclusion, diversity, access, and equity.

Strong interpersonal skills including the ability to work effectively with diverse

Direct Report: System and Training Manager

Perform the following from a racial, gender, sexuality, and ability equity lens:

Create and edit written and visual training materials for Alternatives staff and external partners

Act as a resource and guide for Alternatives staff and external partners as they incorporate TIC practices into their work.

3+ years of training or learning development experience in a managed care or healthcare environment

Experience using, and teaching on EHR (AaNeel preferred), Telephony (RingCentral preferred) and routing software (Click preferred)

Deliver engaging facilitation of complex skills-based training - ensuring ability to bring energy and understanding to a classroom environment

HS Diploma/Equivalent, preferred 2 or more years college education

Strong collaboration and communication skills

Experience using a wide variety of training tools to effectively facilitate to an audience of up to 25 people

Minimum of 2-3 years experience working in a healthcare coordination, care or case management role, preferably in a digital healthcare environment

Engage members post-onboarding to provide education about insurance benefits design and cost-share as related to internal Oshi services.

Manage key reports and track relevant data to identify successes and drive refinements in operational processes.

Openness and ability to cross-train in additional care coordination tasks and responsibilities to support full cycle member engagement.

Excellent verbal and written communication skills required.

Well organized, ability to manage multiple projects at once, eye for details, and collaborate within and across teams

Minimum of 2-3 years experience working in a healthcare coordination, care or case management role, preferably in a digital healthcare environment

Engage members post-onboarding to provide education about insurance benefits design and cost-share as related to internal Oshi services.

Manage key reports and track relevant data to identify successes and drive refinements in operational processes.

Openness and ability to cross-train in additional care coordination tasks and responsibilities to support full cycle member engagement.

Excellent verbal and written communication skills required.

Well organized, ability to manage multiple projects at once, eye for details, and collaborate within and across teams

Excellent organizational and project management skills, with an ability to prioritize and manage time effectively.

Master’s Degree in a related field or equivalent education and experience preferred

Conduct ongoing evaluation of clinical and non-clinical staff skill levels and competencies. Partner with leadership to address skill gaps in employees.

Ownership of maintaining compliance with clinical training programs to address program requirements, company policies, and Federal and State regulations.

Excellent pedagogical knowledge, identifying and leading improvements in training delivery across the organization.

Onboarding stipend for remote equipment and home office setup or onsite equipment