Support Specialist Jobs
By CANDID At United States
Proven experience in a customer support or customer service role, preferably within the fintech industry or mortgage-related field.
Strong problem-solving and troubleshooting skills, with the ability to think quickly and multitask
Empathetic and patient approach to customer interactions, ensuring a positive customer experience even in challenging situations.
Serve as the frontline support for clients, addressing their inquiries, concerns, and technical issues through various channels, including email and phone
Investigate and resolve customer issues promptly, independently and efficiently
Document and track customer interactions and resolutions in our CRM system to maintain accurate and comprehensive customer records.
Support Specialist (Tcs) Jobs
By Finvi At United States
Amazon Web Services experience and certifications preferred
Analytical troubleshooting & complex problem-solving skills
Technical aptitude and ability, including knowledge of SQL
Networking experience (TCP/IP, DNS, RTP, NFS, SNMP)
Experience with experience in debt collections industry a plus
Ability to manage competing priorities in a fast-paced environment
Consult Support Specialist Jobs
By Teladoc Health At United States
Provide a quality-driven experience for members and providers.
Possess strong analytical and critical thinking skills
Excellent written and verbal communication skills
Working knowledge of mental health terminology, processes and procedure, a plus
6 months Teladoc Health customer relations experience preferred
Experience in healthcare or mental health care preferred
Support Specialist Jobs
By TFI Family Services, Inc. At , Independence, 67301, Ks $18.04 an hour
****Average hourly rate is $18.04 (including wage, incentives, bonuses, overtime, shift differential, etc.)****
A Day in The Life as a Support Specialist
What We Are Looking For
Why you should work for TFI Family Services
If you want to make a difference in a child’s life, join our team today!
TFI is an Equal Opportunity Employer.

Are you looking for a job that offers a great work-life balance and the opportunity to help people? We are looking for a Cards Support Specialist to join our team and provide excellent customer service to our cardholders. You will be responsible for responding to inquiries, resolving customer issues, and providing support to our cardholders. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Cards Support Specialist is responsible for providing customer service and technical support for customers who use debit and credit cards. They are responsible for resolving customer inquiries, troubleshooting card-related issues, and providing assistance with card activation and usage.

What is Cards Support Specialist Job Skills Required?

• Excellent customer service skills
• Knowledge of banking and payment processing systems
• Ability to troubleshoot technical issues
• Knowledge of card security and fraud prevention
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills

What is Cards Support Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of banking and payment processing systems
• Knowledge of card security and fraud prevention
• Experience with card activation and usage

What is Cards Support Specialist Job Knowledge?

• Knowledge of banking and payment processing systems
• Knowledge of card security and fraud prevention
• Knowledge of customer service best practices
• Knowledge of applicable laws and regulations

What is Cards Support Specialist Job Experience?

• Previous customer service experience
• Previous experience with card activation and usage
• Previous experience with banking and payment processing systems

What is Cards Support Specialist Job Responsibilities?

• Respond to customer inquiries and resolve card-related issues
• Assist customers with card activation and usage
• Troubleshoot technical issues and provide solutions
• Monitor card security and fraud prevention
• Provide customer service and technical support
• Maintain customer records and update account information
• Follow up with customers to ensure satisfaction