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Call Center Technology Specialist Jobs

Call Center Data Entry Specialist
By Randstad At United States
Effective Communication Skills: Strong written and verbal communication abilities are essential for collaboration within the team and conveying information accurately.
Previous Call Center or Administrative Data Entry Experience:
Effective Communication: Utilize your excellent communication skills to collaborate with team members, conveying information clearly and professionally.
Attention to Detail: Proven track record of maintaining accuracy and precision in data entry tasks, even under time constraints.
Call Center Data Entry/Prior Authorization Reps
Candidates should be flexible to work call center hours from 8a-8p EST
Call Center Specialist Jobs
By Monkey Wrench Plumbing, Heating & Air At Monterey Park, CA, United States
attend training and events, team support with management that cares, and career opportunities
2+ years of call center experience
remote part-time Call Center Specialist
competitive hourly wage of $19 - $23/hour, based on experience,
Call center experience in the plumbing/electrical/HVAC industry is a plus!
Comfortable sitting for long periods of time
Call Center Specialist Jobs
By Tesla At , Draper, 84020
Deliver an exceptional customer experience by taking inbound phone calls and/or chats for vehicle support customers
Review and assess customer concerns for possible troubleshooting and remote diagnostics
Provide an exceptional experience to our customers on a day to day basis
Minimum 2 years of relevant work experience.
Excellent written and oral communications skills.
Educate customers how to self-serve including directing to the self-help website and self-scheduling appointments with the local service team
Emergency Operations Call Center Specialist
By GAP Solutions, Inc. At , Atlanta, 30333
Support emergency operations and incident management for 24/7/365 requirements at the CDC EOC and Continuity of Operations Plan (COOP) alternate facilities
Facilitate and manage continuous information sharing, knowledge management, communications, and reporting support within the EOC
Previous experience in emergency management or response
Maintain an EOC change management process for updating and managing protocols, SOPs and contact lists
Bachelor’s Degree and four years of related experience
Background Investigation Requirement: All employees must pass a security investigation
Patient Experience Specialist (Call Center)
By CHAS Health At , Spokane, 99201, Wa $21.92 - $30.34 an hour
Flexible Work Arrangements - opportunity to work a modified schedule, work part-time, or work from home
Above benefits dependent upon eligibility criteria
Determines needs of caller and manages calls appropriately.
above benefits dependent upon eligibility criteria
for more detail about the benefits package!
Medical, Dental, & Vision Insurance
Call Center Specialist - Child Abuse And Neglect Hotline
By State of Arizona At , Phoenix, 85007, Az $21.70 an hour
WHAT KNOWLEDGE, SKILLS AND ABILITIES ARE HELPFUL?
THE STATE OF ARIZONA OFFERS GREAT BENEFITS AND PERKS! WE OFFER:
Employee discount program for higher education, products and services
WHAT ARE THE REQUIREMENTS FOR THE CALL CENTER SPECIALIST?
For a complete list of benefits provided by The State of Arizona, please visit our
Screening concerns of alleged child abuse and neglect;
Call Center Specialist Jobs
By Peoples Bank At Merrillville, IN, United States
Advanced level of knowledge of bank systems to assist higher level treasury management and other business-related services preferred.
Effective project management skills and the ability to proactively problem-solve.
Communicate with other departments, managers, or vendors to resolve customer issues.
A minimum one year of customer service, retail banking, digital banking, or call center experience required, with 3-5 years strongly preferred.
Advanced knowledge of online banking systems and digital banking is helpful.
Proven organizational skills and demonstrated ability to prioritize and multi-task.
Scheduling Specialist/Call Center
By Duncan Chiropractic Group At , Howell, 48843, Mi

Our call center is responsible for answering phones and managing the schedule for the entire office. Extensive training will be completed and experience working with patient scheduling is preferred ...

Call Center Specialist Jobs
By Walmart At , Carrollton, 75006, Tx From $18 an hour
Healthcare insurance experience preferred with a focus on patient registration and eligibility requirements.
Remote work after 4 weeks of onsite training.
Financial benefits including 401(K), stock purchase plans, life insurance and more
One - Two years customer service experience in a fast paced customer service environment
You have EPIC system experience
Monday through Friday. Morning shift.
Call Center Retention Specialist
By Sirius XM At , Irving, 75063, Tx
Strong attention to detail, time management and decision-making skills.
6 months plus of relevant sales experience in a metric-based/goal-oriented environment.
Experience in a contact center environment strongly preferred.
Interpersonal skills and ability to interact and work with employees at all levels and customers of all types.
Must be fluent in English with excellent written and verbal communication skills.
Approaches service and sales with integrity, compassion, and perserverance.
Call Center Compliance Specialist
By Goldco At United States
Document, track and report findings to Management and Sales team
Complete audit requests, prepare reports and/or work on special projects as assigned by management
Excellent customer service, interpersonal, oral, and written communication skills
Experience with Google Docs software applications
Health benefits, company matched 401k, and discretionary bonus/incentives available after 90 days
Listen to and audit a high volume of recorded calls
Call Center Specialist Jobs
By Innova Solutions At Melbourne, FL, United States

Position Type: Full Time Contract,

As a Customer Support, You Will

Call Center Specialist Jobs
By Phaxis At New York City Metropolitan Area, United States
Participate in training sessions to enhance knowledge and skills related to payroll and timekeeping functions.
Collaborate with cross-functional teams, including HR and finance, to ensure accurate and timely processing of payroll and timekeeping data.
Previous experience in a customer service role, preferably in a call center environment.
Strong knowledge of payroll and timekeeping processes, including familiarity with relevant systems and software.
Excellent communication skills, both verbal and written, with the ability to explain complex concepts in a clear and concise manner.
Strong problem-solving skills and the ability to analyze and resolve payroll and timekeeping discrepancies.
Cap Call Specialist Jobs
By University of Maryland Medical System At Largo, MD, United States
Experience (years): Required: One year Preferred: Three years or more
Attained Level: High School or GED
Preferred: Some college level course work
Completed Course Work/Program: Business, healthcare administration, social work, or related is Preferred.
Call Center Specialist Jobs
By RBM of Atlanta At Atlanta, GA, United States
Proactively communicate potential issues with customers, advisors, technicians, management and other departments to provide the best possible customer experience.
Previous experience in a similar role with similar responsibilities.
Competitive insurance and retirement benefits available
Use dealership resources, good business judgment, and customer service skills to effectively solve problems.
Basic communication and problem solving skills; Basic mathematical skills using American units of measure.
Competitive base hourly wage PLUS Commission
Call Center Specialist Jobs
By Total Wine & More At United States
Work with customers to identify products and quantities to make their events a memorable experience
Build relationships with customers by providing a positive and informative experience
Use internal tools and systems to manage a productive work flow
Document all communications with customers to promote a consistent experience across all touch points
Experience developing solutions and solving problems
Certificate of training in a customer service program or prior customer service experience desired
Training/Qa Specialist - Call Center
By Valley National Bank At , Wayne, 07470, Nj
Strong organizational and time management skills.
Communicate participant coaching/intervention needs to the Learning and Development and Call Center Management, when necessary.
Maintain current knowledge of topics, regulations and trends in banking through periodicals, seminars, meetings.
Working knowledge of Microsoft Word, Power Point and Excel.
Excellent written and verbal communication skills.
Quick, analytical and creative thinking abilities.
Concierge Specialist - Call Center
By American Heritage Credit Union At , Philadelphia, 19115, Pa $22.65 - $24.64 an hour
Work requires knowledge of lending products, deposit products, and interest rates. Knowledge of interviewing skills and telemarketing techniques also required.
At least one year of experience in a call center of a credit union or financial institution preferred.
Work requires intermediate working knowledge of Symitar, Word, Excel. Ability to understand IOS, Android Platforms for set up of mobile applications.
Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.)
Associate's Degree in Business Administration or a related field or the equivalent experience preferred.
Rotating Saturdays 9:00 a.m. - 3:00p.m.
Emergency Operations Call Center Specialist
By GAP Solutions, Inc. At , Atlanta, 30333, Ga
Support emergency operations and incident management for 24/7/365 requirements at the CDC EOC and Continuity of Operations Plan (COOP) alternate facilities
Facilitate and manage continuous information sharing, knowledge management, communications, and reporting support within the EOC
Previous experience in emergency management or response
Maintain an EOC change management process for updating and managing protocols, SOPs and contact lists
Bachelor’s Degree and four years of related experience
Background Investigation Requirement: All employees must pass a security investigation
Call Center Operations Specialist, 311 - Bcit
By City of Baltimore, MD At , Baltimore, Md $56,521 - $90,297 a year
Knowledge of social media platform operations
Knowledge of customer service telecommunications, operations and current industry best practices.
Knowledge of automated call distribution systems equipment and consoles, monitoring equipment and related telecommunications equipment.
Organizational skills and the ability to juggle multiple tasks without compromising deadlines.
Skill in identifying, interpreting and applying guidelines to complex customer service situations.
EDUCATION: Have a bachelor’s degree from an accredited college or university.

Are you looking for a challenging and rewarding career in call center technology? We are looking for a Call Center Technology Specialist to join our team and help us provide the best customer service experience possible. You will be responsible for managing and maintaining our call center technology, ensuring that our systems are up-to-date and running smoothly. If you have a passion for technology and customer service, this could be the perfect job for you!

A Call Center Technology Specialist job is responsible for providing technical support to customers over the phone, via email, or through other communication channels. They are responsible for troubleshooting customer issues, providing technical advice, and helping customers with product setup and configuration.

What is Call Center Technology Specialist Skill Requirements?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of call center technology, such as VoIP, IVR, and ACD systems
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks

What is Call Center Technology Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a call center or customer service environment
• Knowledge of customer service principles and practices
• Knowledge of call center technology and software

What is Call Center Technology Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center technology and software
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols

What is Call Center Technology Specialist Experience?

• Previous experience in a call center or customer service environment
• Experience troubleshooting customer issues
• Experience providing technical advice

What is Call Center Technology Specialist Responsibilities?

• Respond to customer inquiries via phone,