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Call Call Center Representative Jobs in Miami-Dade, Florida

Call Center Representative Jobs
By Initial Communications At Miami, FL, United States
Customer service experience a plus
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Tracks call-related information for auditing and reporting purposes
Call Center Representative (Remote)
By CareMax, Inc. At Miami, FL, United States
Must be proficient in Microsoft Office, data entry, knowledge of computer applications, scanning, faxing etc.
Representative escalates unresolved issues to respective Management team.
Access to continual education through CareMax University
Minimum of one-year experience in a healthcare/medical office or health care Call Center required to include scheduling of medical appointments.
Previous experience in a Healthcare customer/patient service role.
Excellent organizational, inter-personal, and customer service skills.
Call Center Manager Jobs
By KSI Auto Parts At , Opa-Locka, 33054, Fl
Learn and comprehend phone software and capabilities to generate reports, monitor activity, and provide the best customer experience.
10 years of call center experience preferably within distribution businesses
Previous experience working in a cross-functional team environment
Must have excellent communication skills including, verbal, written and audio skills.
Attention to detail and excellent follow-up skills
Salary ranging from $70,000-$90,000 based on experience.
Full-Time Call Center Representative / Home-Based Reservations Representative
By American Airlines At Miami, FL, United States
Have a passion for travel with the interest, knowledge, and experience to become a customer’s trusted advisor
Listen to the customers’ needs and proactively offer options
Offer a high level of customer service
On occasion, be offered voluntary overtime and required to work mandatory overtime
Are resourceful, skilled in problem-solving and are able to handle difficult/stressful situations
Have previous Reservations and/or Customer Service experience in a contact center environment
Employee Advocate/Call Center Representative - Remote | Wfh
By Get.It Recruit - Administrative At Charlotte, NC, United States

Join our dynamic team as a passionate and customer-focused Call Center Representative in an exciting fully remote opportunity! As part of our dedicated Employee Advocate team, you'll collaborate ...

Call Center Representative Jobs
By Makotek At , Longwood, 32750, Fl $850 - $1,100 a week
Primary Job Duties and Responsibilities:
Previous phone experience is preferred.
Hourly wage of $15 + weekly commission for an average pay of $850-$1,100 per week.
Paid training will be provided.
Available after 60 days of employment for Full-Time employees:
Pay: $850.00 - $1,100.00 per week
Call Transfer Sales Representative
By Wyndham Destinations At , Orlando, 32821, Fl $57,200 - $100,000 a year
Explain the details and sales terms of vacation offers.
Determine guest eligibility to qualify for and purchase timeshare offers.
Excellent communication skills and a strong customer focus.
Hospitality, sales, call center, or marketing experience.
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Receive inbound calls transferred from various sources to promote company products.
Call Center Representative Jobs
By Innova Solutions At Lake Mary, FL, United States
Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues.
Experience in brokerage processing is preferred.
Hybrid Role (3 days onsite, 2 days remote)
Provides support to lower level client processing roles. May be responsible for allocating and checking work of other team members.
May be responsible for specific supervisory review, training and approval actions.
Innova Solutions is immediately hiring for a Call Center Representative.
Call Center Representative Jobs
By tout.group At Charlotte, NC, United States
No previous experience required; comprehensive training will be provided
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Outstanding customer service skills with a friendly and professional demeanor
Proficient computer skills and the ability to navigate multiple software systems
Comprehensive training program to develop your customer service skills
Call Center Representative Jobs
By tout.group At Orlando, FL, United States
Continuously expand knowledge of products, services, and procedures through training and development opportunities
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Handle inbound and outbound customer calls professionally and courteously
Provide exceptional customer service by addressing customer inquiries, concerns, and complaints
Listen actively to customers to understand their needs and provide appropriate solutions
Call Center - Bilingual Spanish
By Progressive Insurance At Hollywood, FL, United States
Work From Home Office Requirements
Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Fluent in Spanish and English (verbal and written)
Call Center Associate Jobs
By Soho Square Solutions At Fort Myers, FL, United States
Will this position be remote? : Not Remote - report to worksite/office
What is the maximum Bill Rate within the Market Rate Analysis, you will accept for this position? : 23.76
Job Posting Job Category : Administrative
Assignment Start Time : 7:30AM
Assignment End Time : 4:30PM
Is this a government funded project? : No
Call Center Representative Jobs
By tout.group At Jacksonville, FL, United States
Strong time management and decision making skills.
More education or experience may be preferred.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Proficiency with computers, especially with CRM software, and strong typing skills.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Call Center Customer Service Representative
By Onyx Asphalt USA, Inc. At Jacksonville, FL, United States
Relevant Skills and Qualifications: Knowledge of customer service software, experience in a call center environment, and the ability to multitask.
Customer Experience: Knowledge of customer service principles and practices, problem-solving skills, and the ability to work independently.
Customer Support: Knowledge of customer service principles and practices, problem-solving skills, and the ability to work independently.
Customer Service: Knowledge of customer service principles and practices, strong communication skills, and the ability to work in a fast-paced environment.
Customer Service Representatives: Excellent customer service skills, strong communication skills, and the ability to work in a fast-paced environment.
Customer Satisfaction: Ability to build customer relationships, excellent interpersonal skills, and the ability to handle customer complaints.
Call Center - Bilingual Spanish
By Progressive Insurance At Charlotte, NC, United States
Work From Home Office Requirements
Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Fluent in Spanish and English (verbal and written)
Call Center - Bilingual Spanish
By Progressive Insurance At Palm Beach, FL, United States
Work From Home Office Requirements
Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Fluent in Spanish and English (verbal and written)
Call Center Representatives – Uncapped Commission!
By National Service Bureau, Inc. At Sarasota, FL, United States
Ability to work a Hybrid schedule of work from home and in-office days
of work from home and in-office days
Communicate via phone with people with all backgrounds and personalities.
Utilize software to note accounts and communicate with insurance companies.
Negotiate and lead conversations to recover the highest balances for our clients.
Communicate with team members to coordinate on accounts.
Call Center Representative - Balance Work And Home Schooling!
By DialAmerica At , Port Richey, 34668, Fl
Gaining a deeper knowledge and understanding of different industries
Strong listening and problem solving abilities
Qualifications - What We Are Looking For
Fielding a variety of incoming and/or outgoing calls on behalf of our clients
Putting the customer first by providing world-class customer service
Documenting information in client systems for accurate record keeping
Call Center Customer Service Representative
By ContactSource At Altamonte Springs, FL, United States
Excellent time-management and prioritization skills
Manage inbound customer communications - Answer incoming calls to address customer questions, requests and issues.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
2 years proven experience in supporting client success
Excellent written and verbal communication skills
Client Retention- Achieve retention percentage and productivity targets.
Call Center Operations Manager
By Meduit | Driving Revenue Cycle Performance At Charlotte, NC, United States
Experience in a manager or similar role for team over 10 Reps
Manage both supervisors, if applicable, and call center agents
Manage Dialing Campaigns which includes Scheduling, Monitoring & Tracking
Manage and approve time in payroll system
Bachelor’s Degree or Associates Degree with 2 years of work experience or High School Diploma/GED with 5 years of work experience
Three years or more experience in financial or health related field

Are you looking for an exciting opportunity to work in a fast-paced, customer-focused environment? Join our team as a Call Center Representative and help us provide exceptional customer service to our clients!

Overview A Call Center Representative is a customer service professional who works in a call center environment. They are responsible for providing customer service and support to customers over the phone, through email, or in person. They may also be responsible for handling customer inquiries, resolving customer complaints, and providing product information. Detailed Job Description Call Center Representatives are responsible for providing customer service and support to customers over the phone, through email, or in person. They must be able to handle customer inquiries, resolve customer complaints, and provide product information. They must also be able to accurately document customer interactions and follow up with customers as needed. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to multitask
• Problem-solving skills
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Knowledge
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries over the phone, through email, or in person
• Resolve customer complaints
• Provide product information
• Accurately document customer interactions
• Follow up with customers as needed