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Call Call Center Representative Jobs in Fremont, Iowa

Outbound Call Center Representative
By RxSense At , Remote $17 - $19 an hour
Escalate issues to management as appropriate.
Conducts themselves in a professional manner at all times, strives to improve their skills both technically and professionally
Superior written and verbal communication skills - ability to communicate information & ideas clearly & concisely.
Bilingual skills (English and Spanish) a plus.
High school diploma, post-secondary education a plus.
Achieve or exceed key metrics and targets for your position.
Bilingual Call Center Representative
By BusPatrol At , Remote $15.50 an hour
Strong time management and organizational skillset
Excellent communication skills and strong analytical abilities (critical thinking and problem-solving skills)
1 to 3 years of experience in a high-volume inbound call center, collections, customer service, or retail environment
Superior level of attention to detail and proficiency de-escalating difficult customers using conflict resolution skills
Experience learning and /or using the following resources (ADP -payroll/ timekeeping; SLACK – Internal Messenger for team communication)
Competitive salary and benefits package
Customer Service/Call Center Representative
By Filterbuy At , Remote $16.75 an hour
Interpersonal and customer service skills.
Providing introductory information to new customers.
Ensuring that customers are satisfied with products or services.
Following up with clients or customers to check their satisfaction with any purchase.
Let customers or clients know about additional products or services.
Determining the quickest, most effective ways to answer a client’s or customer’s questions.
Call Center Phone Interviewer
By InMoment At , Remote
Support the management team in maintaining and improving the efficiency of the Remote Call Center Environment
Refer any suggestions or concerns to your Project Supervisor or a member of the Management Team
Positive and energetic phone skills, excellent listening skills, and good typing skills
Exhibits a high level of personal accountability, strong work ethic, integrity, and proven organizational skills with attention to detail
Customer Service experience is preferred, but not required as full training is provided
Reports to the Call Center Manager
Call Center- Patient Service Representative
By Boston Medical Center At , Remote
Assists in the training/orientation of new personnel under the direction of a manager and/or supervisor.
Participates in staff meetings/is expected to identify process issues that are obstacles to providing a positive patient experience.
Bachelor's degree (related experience would be preferred but not required).
Associate degree, Medical Assistant certificate or equivalent training plus at least 1 year related work experience or
High School diploma/GED plus at least 2 years medical office or call center work experience required.
Effective interpersonal skills to with a diverse group of professional and personalities in a team environment
Pharmacy Tech Support Call Center Representative (Home-Based)
By IQVIA At , Remote $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Call Center Representative -Service Delivery
By Lumen At , Remote $12 - $31 an hour
Strong customer service skills and experience with direct customer contact
Experience with/knowledge of general billing inquiry and dispute resolution, account resolution and adjustments
Manage large amounts of inbound calls in a timely manner
Strong communication (oral and written) and problem-solving skills
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Clinical Call Center Coordinator
By iCare Health Solutions At , Remote
Typically has the following skills or abilities:
Operational knowledge of managed care or healthcare plans, team members, and clinical staff
Computer literate and proficient in Microsoft Office and data management systems
Experience with HEDIS activity coordination and working with Managed, Acute, Provider Care environment
Responsible for informing members regarding the program benefits
1-3 years of call center experience
Call Center Representative Jobs
By Dakota Eye Institute Pc At , Remote
Knowledge, Skills, and Abilities Required
Two years minimum experience in customer service
Two years minimum experience working in a medical setting
Excellent verbal and written communication skills
Ability to manage multiple tasks simultaneously
Data Entry and Chart Administration
Bi-Lingual Call Center Lpn
By Sagility At , Remote
Must have high speed internet connection and able to comply with Work at Home Agent Requirements
Products may include medical, pharmacy, disability, condition management and Behaviorial or Lifestyle Management
Topics may include pr-diabete, hypertension, hyperlipidemia, health eating, exercise, prevention, stress management, tobacoo cessation and weight management
Able to perform job duties including phone metrics and achieve acceptable audit scores. Open to coaching and feedback for performance improvement.
Minimum of 2 years of clinical experience
Experience with personal computer using Windows operating system
Outbound Call Center Jobs
By Goldfein Claims Management At , Remote $16 - $18 an hour
Benefits include medical, dental, vision, and 401k matching
Detailed data entry while reviewing and updating claim information
Opportunity to learn and start a new career
Comprehensive new hire training included
Fast-paced, fun, and innovative working environment
Opportunities for growth, advancement, and flexibility
Bilingual Call Center Representative-$17.00-$19.00 An Hour!
By Valued Relationships, Inc. At , Remote $17 - $19 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Remote Second Shift Call Center Representative | $16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Maintain access to, and security of, highly sensitive materials.
Csr 1 - Call Center
By Maximus At , Remote Up to $18.04 an hour
Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Track and document all inquiries using the applicable systems.
Complete associated tasks according to the established guidelines.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Transfer/refer consumers to appropriate entities according to the established guidelines.
Remote Call Center Representative | $15.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $15 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Remote Third Shift Call Center Representative | $16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Manager Call Center Operations
By Boston Medical Center At , Remote
Performs other tasks as needed as a member of the Ambulatory Practice Call Center management team
Bachelor's degree or an equivalent combination of education, training and experience is required
Manages performance at the department and individual levels to ensure that Call Center goals are met.
Is knowledgeable of all ambulatory practice guidelines and all software and technology used to support the Call center and
Three or more years call center experience required
Three or more years healthcare experience preferred
Third Shift Call Center Representative-$16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Global Call Center Strategist
By U.S. Bank National Association At , Remote $99,365 - $128,590 a year
Leadership and management skills supporting globally distributed teams
Large-scale project management experience across cross-functional teams
Manage key relationships to ensure services are aligned and delivered to business requirements
Manage, build and develop a globally deployed customer-focused teams
You have experience supporting consumer products.
Excellent written and verbal communications skills
Call Center Manager Jobs
By Brightree At , Remote $104,000 a year
Minimum of four years of people management experience in customer service, or a related industry
Oversees career development and performance management for the assigned team.
Performance management for the assigned clients
Demonstrated leadership competencies, with experience as an exceptional relationship manager and collaborator in a dynamic company
Leads and manages the performance of a team of up to 30 Customer Service Representatives,
Minimum of 5 years of call center customer service experience

Are you looking for an exciting opportunity to work in a fast-paced, customer-focused environment? Join our team as a Call Center Representative and help us provide exceptional customer service to our clients!

Overview A Call Center Representative is a customer service professional who works in a call center environment. They are responsible for providing customer service and support to customers over the phone, through email, or in person. They may also be responsible for handling customer inquiries, resolving customer complaints, and providing product information. Detailed Job Description Call Center Representatives are responsible for providing customer service and support to customers over the phone, through email, or in person. They must be able to handle customer inquiries, resolve customer complaints, and provide product information. They must also be able to accurately document customer interactions and follow up with customers as needed. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to multitask
• Problem-solving skills
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Knowledge
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries over the phone, through email, or in person
• Resolve customer complaints
• Provide product information
• Accurately document customer interactions
• Follow up with customers as needed