Business Analyst, Support Operations
By Workday At Atlanta, GA, United States
Familiarity with Coveo and Adobe Experience Manager (AEM) is a plus
Work and collaborate cross functionally with business technology, environments, services and product teams to prioritize requirements and define the delivery roadmap
3+ years Business Analyst experience, preferably supporting enterprise-sized organizations.
2+ years experience working with Salesforce.com Service Cloud.
1+ year experience with agile development processes.
Previous experience providing technical/customer support
Business Analyst - Dealer Support
By Porsche Cars North America At Atlanta, GA, United States
College degree in Business, Management, Supply Chain, and Data Analytics, or the equivalent education and experience
Materials management, supply chain, or warehouse experience is a plus
Manage to relevant KPI’s specific to parts operations and parts operations support responsibilities, ensuring high level of service and accountability.
3+ years’ automotive experience, preferably in an After Sales, field, or retail capacity
Experience in automotive retail parts and/or service is plus
Customer service experience is a plus
Business Support Analyst 1 Jobs
By State of Georgia At Fulton County, GA, United States
Excellent organization and time management skills
Provide support to program staff with vendor management as it relates to the initiation of new contracts, contract renewals, and amendments
Support Assistant Director and Senior Program Manager of Office of Whole Child Supports with calendar management
Assist hiring managers with the administrative duties related to hiring and onboarding of new staff members
Manage the processing of invoices for payment after items are received and/or contracted services are completed
Manage requisitions/purchase orders for office supplies, conference registrations, memberships, technology equipment, etc.

Are you looking for an exciting opportunity to use your analytical skills to help businesses succeed? We are looking for a Business Support Analyst to join our team and provide critical support to our clients. You will be responsible for analyzing data, identifying trends, and providing insights to help our clients make informed decisions. If you are passionate about problem solving and have a knack for finding creative solutions, this could be the perfect job for you!

Overview Business Support Analysts are responsible for providing technical and administrative support to businesses. They are responsible for helping businesses to identify and solve problems, as well as to improve their operations. They may also be responsible for providing training and guidance to business users. Detailed Job Description Business Support Analysts are responsible for providing technical and administrative support to businesses. This includes troubleshooting and resolving technical issues, providing guidance and training to business users, and helping businesses to identify and solve problems. They may also be responsible for developing and implementing new processes and procedures, as well as providing support for existing systems and applications. Business Support Analysts must have strong communication and problem-solving skills, as well as the ability to work independently and as part of a team. They must also be able to work with a variety of stakeholders, including business users, IT staff, and senior management. Job Skills Required
• Technical knowledge and experience
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Ability to work with a variety of stakeholders
• Knowledge of business processes and procedures
• Knowledge of software applications and systems
• Ability to troubleshoot and resolve technical issues
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Experience in a technical support role
• Knowledge of business processes and procedures
• Knowledge of software applications and systems
• Ability to troubleshoot and resolve technical issues
Job Knowledge
• Knowledge of business processes and procedures
• Knowledge of software applications and systems
• Understanding of technical support processes
• Understanding of customer service principles
• Knowledge of computer hardware and software
Job Experience
• Previous experience in a technical support role
• Experience in developing and implementing new processes and procedures
• Experience in providing training and guidance to business users
• Experience in troubleshooting and resolving technical issues
Job Responsibilities
• Provide technical and administrative support to businesses
• Troubleshoot and resolve technical issues
• Develop and implement new processes and procedures
• Provide training and guidance to business users
• Help businesses to identify and solve problems
• Work with a variety of stakeholders, including business users, IT staff, and senior management