Bottega Veneta Retail Performance Manager Jobs

Strong management/leadership skills necessary to develop collaboration and partnerships across entire organization, 3rd party partners and outside agencies

Strong working knowledge of physical security (Alarm systems, EAS, CCTV & Security guard management)

Participate in store meetings to increase awareness on safety initiatives and emergency/crisis management response and procedures

LPQ or LPC Certifications or equivalent experience is strongly preferred

Manage programs designed to protect Company assets from loss due to internal/external theft, fraud, and unsafe practices

Support and manage the security guard, cash pick up and alarm programs inclusive of budgeting and vendor communication

Manage the integrity and timeliness of employee paperwork processing including new hires, status changes and separations

Perform background and reference checks for new hires and review with HR Coordinator and HR Manager for hiring decision

Partner with VP HR & HR Manager to complete special projects on an as-needed basis (EOM, Corporate Events)

Strong PC (Excel, Word, PowerPoint) skills

Act as liaison between our retail doors and corporate offices, providing support as it relates to our employee population

Support with tasks in HRIS systems; reporting, auditing and inputting data when needed

Work with the team on the seasonal trunk show sample management, set-up/breakdown and training.

Strong PC (Excel, Word, PowerPoint) skills

Assist in business analysis, for example sales recaps for Executive team, weekly sales recaps, and market prep (seasonal hindsight).

Seasonal on-order books, training materials and reference guides for store teams.

Assist in regional and international product transfers.

Able to work in a team environment

Manage the integrity and timeliness of employee paperwork processing including new hires, status changes and separations

Perform background and reference checks for new hires and review with HR Coordinator and HR Manager for hiring decision

Partner with VP HR & HR Manager to complete special projects on an as-needed basis (EOM, Corporate Events)

Strong PC (Excel, Word, PowerPoint) skills

Act as liaison between our retail doors and corporate offices, providing support as it relates to our employee population

Support with tasks in HRIS systems; reporting, auditing and inputting data when needed

Create and distribute weekly E-Commerce and Omni reporting

Monitor ship from store orders to ensure they ship within SLA

Troubleshoot issues with Omni tools to support retail teams

Follow up on Ecommerce related tickets for issues with tools, orders, client care, etc.

Update Ecommerce related training materials for retail operations and customer care teams

Responsible for monitoring pre-order sales and processes

Contributes to team effort by accomplishing goals set forth by store management and corporate partners

Perform operational functions as communicated by management to ensure store meets brand guidelines

Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented

Possesses strong problem solving and excellent organization skills

Maintain an organized back of house and shipping area

Handling all types of sale transactions and ensuring adequate change in the register

5-6 years minimum of retail management experience

Ensure an efficient use of the Customer Relationship Management, select and approve the appropriate actions based on effective clienteling action plan

Implement Retail Excellence in order to build an impeccable Customer Experience both in store and via e-commerce

Be responsible for the people strategy supported by the HR Manager

Build, maintain and follow up action plans done by Store Managers

Build Store Manager’s competencies, empower them by delegating challenges and providing them with exposure to the network

Develop in depth knowledge of competitive landscape particularly related to innovation and the evolution of business models

Develop seasonal retail training content to enhance the skills of our store personnel and ensure effective program implementation.

Coordinate all touchpoints across the client experience with a multichannel vision.

Create segmented gifting and personalized experiences to delight and reward clients

10-15 years of retail experience in the luxury industry

Excellent written and verbal communication skills

At least +5 years of previous work experience in luxury retail management

Bachelor’s degree in Economics, Business Management, Marketing, Business Information Systems, or related discipline, or equivalent

Proficient computer skills including Microsoft Excel and PowerPoint as well as strong knowledge of retail math

Coordinate and manage monthly business reviews and Implement action plans to achieve sales targets.

Work experience in Microstrategy System for Retail Analysis and Reporting; Retail Business Processes; CRM Analytics; Global Luxury Retail.

Analyze sales data and reporting on Key Performance Indicators by associate and by region.