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Bilingual Customer Service Representative Jobs in Texas

Bilingual Overnight Customer Service Representative
By TaskUS At , El Paso
Manage and maintain a test lab of devices running services to be used for reproducing customer issues.
Contribute to Knowledge Base via technical and process support documentation
Demonstrated skill using the Microsoft Office suite, with moderate-level expertise in Excel required.
In addition to our truly #Ridiculous culture, you’ll enjoy benefits like:
Research and resolve issues reported by the client's end-users via phone, email, and chat support.
Document all information on customer interaction according to standard operating procedures.
Bilingual Customer Service Associate
By Farmers Insurance Group At , , Tx
Remote Contact Center Experience preferred.
You take inbound calls from the comfort of your home, and we offer a wide variety of shifts.
Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks.
Strong verbal communication and listening skills.
Proficient in English written and verbal communication skills.
Typing Skills: 30 WPM, with 90% Accuracy, required.
Customer Service Representative, Bilingual Spanish
By Maximus At , Rochester, 14624, Ny $20.25 an hour
Medical, Dental and Vision benefits
Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.
0 – 1 years of experience, previous experience in customer service preferred
Must have excellent interpersonal skills and the ability to organize simultaneous tasks
Previous experience with computers, phone systems, and headsets preferred
previous experience in customer service preferred
Bilingual Customer Service Associate
By Aaron's At , Atlanta, Ga $18.00 - $19.04 an hour
Familiarity with customer-relationship management (CRM) software programs (ServiceNow).
Document interactions completing troubleshooting steps using knowledgebase articles to work towards issue resolution.
Basic to intermediate technical knowledge.
Basic to intermediate troubleshooting skills.
Excellent communication and customer service skills.
Excellent organizational and multitasking skills.
Customer Service Representative Bilingual Spanish - Remote
By ResultsCX At , , Tx
Resolve any customer issues while providing an exceptional customer experience
Basic computer navigation skills and exceptional communication skills
Any customer service experience is a plus
Healthcare Benefits – Medical, Dental, Vision, PTO & 401(K)
Customer Service Representative – Remote
Join us and work from home!
Bilingual Customer Service Rep
By Qualified Staffing At , Flint, 48507, Mi $15 an hour
High Data Entry Accuracy and at least 35 WPM
Work From Home -Customer Service!
Handle all inbound and outbound calls, chats, and emails
Assist Customers by answering a variety of questions in a polite and professional manner
Document all phone call and decisions
High School Diploma or Equivalent
Customer Service Representative (Bilingual, Spanish)
By Americor Funding At , Dallas, Tx $17 an hour
Strong organization and time management skills.
Acknowledge and resolve customer complaints
0-1 years experience in customer service and/or call center environment.
Excellent communication skills: written and verbal.
Maintain a positive, empathetic, and professional attitude towards customers always.
Respond promptly to customer inquiries.
Customer Service Representative-Inbound- Spanish/English Bilingual-Remote
By SMI At , , Tx From $14.50 an hour
Must be proficient in data entry skills including keyboard, mouse and 10 key pad
Possess strong oral and written communications skills
Knowledgeable in modern office practices, procedures and equipment
Exhibit excellent Interpersonal skills using tact, patience and courtesy
Basic knowledge of Microsoft Office
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE-WORK FROM HOME ASSIGNMENT!! Inbound Call Center
Bilingual Customer Service Supervisor
By Americor At , Dallas, Tx From $24 an hour
Minimum 1 year of call center management experience
Strong organizational, time management, and multitasking skills
Performance management – compiling data and making assessments
Oversee/Manage the reporting and maintenance of EOD reports
Acknowledge and resolve customer complaints
Experience training, mentoring, and leading a team

Are you a people person with a passion for customer service? Do you have a knack for problem-solving and a desire to help others? We are looking for a Bilingual Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our clients in both English and Spanish. If you are looking for an opportunity to make a difference and grow your career, this is the job for you!

Overview:

Bilingual Customer Service Representatives are responsible for providing excellent customer service to customers in both English and a second language. They must be able to communicate effectively with customers in both languages, as well as provide accurate information and solutions to customer inquiries.

Detailed Job Description:

Bilingual Customer Service Representatives are responsible for providing excellent customer service to customers in both English and a second language. They must be able to communicate effectively with customers in both languages, as well as provide accurate information and solutions to customer inquiries. They must be able to handle customer complaints and inquiries in a professional manner, and must be able to work in a fast-paced environment. Bilingual Customer Service Representatives must also be able to work with a variety of computer systems and software programs.

What is Bilingual Customer Service Representative Job Skills Required?

• Excellent communication skills in both English and a second language
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries in a professional manner
• Knowledge of computer systems and software programs
• Ability to multitask

What is Bilingual Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Fluency in both English and a second language
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries in a professional manner

What is Bilingual Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software programs
• Knowledge of applicable laws and regulations
• Knowledge of customer service techniques

What is Bilingual Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience working in a bilingual environment

What is Bilingual Customer Service Representative Job Responsibilities?

• Respond to customer inquiries in both English and a second language
• Provide accurate information and solutions to customer inquiries
• Handle customer complaints and inquiries in a professional manner
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Work with a variety of computer systems and software programs