Associate Help Desk Analyst Jobs in Virginia
Help Desk Analyst Jobs
By KeenLogic
At Alexandria, VA, United States
Help Desk Analyst Jobs
By Innovative Information Technologies, Inc.
At Richmond, VA, United States
Rc Data Security And Help Desk Analyst 2
By UVA Medical Center
At , Charlottesville, Va
$21.95 - $34.02 an hour
Help Desk Analyst I (S04513P)
By University of Texas at Arlington
At , Arlington, 76013, Tx
Help Desk/ Business Systems Analyst Junior
By CACI
At , , Va
Are you looking for an exciting and rewarding career as an Associate Help Desk Analyst? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer inquiries, as well as providing technical assistance and guidance. If you are a problem solver with excellent customer service skills, then this is the perfect job for you!
What is Associate Help Desk Analyst Skills Required?
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
What is Associate Help Desk Analyst Qualifications?
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience with help desk ticketing systems
• Experience with remote access tools
What is Associate Help Desk Analyst Knowledge?
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
• Knowledge of network systems and protocols
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
What is Associate Help Desk Analyst Experience?
• Previous experience in a help desk or customer service role
• Previous experience with troubleshooting and resolving technical issues
What is Associate Help Desk Analyst Responsibilities?
• Respond to customer inquiries via phone, email, and chat
• Troubleshoot and resolve technical issues
• Provide technical support and guidance to customers
• Document customer interactions and technical issues
• Monitor and maintain help desk ticketing system
•
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago
- › Alabama
- › Alaska
- › Arizona
- › Arkansas
- › California
- › Colorado
- › Connecticut
- › Delaware
- › District of Columbia
- › Florida
- › Georgia
- › Hawaii
- › Idaho
- › Illinois
- › Indiana
- › Iowa
- › Kansas
- › Kentucky
- › Louisiana
- › Maine
- › Maryland
- › Massachusetts
- › Michigan
- › Minnesota
- › Mississippi
- › Missouri
- › Montana
- › Nebraska
- › Nevada
- › New Hampshire