Associate Director Of Recruitment And Operations Jobs in Arkansas

Lead onboarding activities necessary to ensure customers understand key milestones, processes and roles and responsibilities

Collaborate closely with sales and other key areas to ensure a positive customer experience

Engage in the development of onboarding experiences for customer vendor partners and provide training on Connections, as needed

Demonstrated expertise in implementing an effective onboarding experience, preferably in Higher Ed

Experience working with cross-functional teams (e.g., sales, product, marketing, customer service) with a keen focus on solving customer challenges

Adept problem-solving skills, including using data to inform decisions and actions.

Required Skills and Qualifications: (Education, Experience, Skills)

5 – 7 years relevant experience, including 4 years in management and multi-account experience preferred

Advanced knowledge of telecommunications and call center management systems and terminology

Sagility offers competitive benefits including:

Participates in client visits and roundtables to provide input on program performance or new programs being offered.

Coordinates with other Operation Managers to balance needs of individual team with needs of entire organization.