Area Desk Supervisor Jobs

Prior experience in Domino's OR prior experience with multi management of stores and employees

2+ years of multi management

Ability to use Outlook / Email services

High School diploma or equivalent

Eligible to work in the USA

Must reside near store location

3 plus years of experience supporting a service desk or call center operation in a management role.

Understanding and experience with service desk/call center workforce management tools.

Experience with Jira/Confluence and password management tools

Experience with case management workflows using Pega or other CRM/Workflow systems.

2 plus years of experience in the health industry/health insurance domain is preferred but not required.

Experience with CMS Marketplace eligibility and appeal processing

Robust experience in creating metrics for performance management

In-depth experience in change management process (ECO)

Resolve process issues related to materials management, warehousing, production control, logistics, distribution, and returns of finished goods and sub-assemblies

Working familiarity with IATA (International Air Transport Association) relevant requirements (DG certification is a plus)

Proficiency in Microsoft Office, advanced Excel skills and experience using SAP a huge plus

Excellent organizational skills to manage and track transaction details

Provide weekly numbers to management and produce standard reports. Conduct additional analysis as necessary

Focus on the following responsibilities which have an impact on meeting sales goals

Support General Managers, Managers and Team Members

Build a top performing team of Managers and hourly team members through recruiting, training, and development for each store

Lead difficult conversations, manage performance, and resolve potential conflicts among Managers and / or Team Members in confidential manner

Ensure all Manager and Team schedules are written to optimize business needs and in a timely manner

Any combination of education/experience in Business, Information Technology or related IT field to equal five years.

Minimum three years progressively enhancing experience in leadership or in knowledge within technical area of responsibility.

Familiar with service management processes.

Knowledge of industry trends and best practices in areas of planning, implementation, administration, troubleshooting, and documentation of network solutions integration.

Experience in the use of standard diagnostic tools.

One year experience in implementing call-center technology and processes.

Knowledge of and/or experience in an ITIL-based role, such as Service Desk and/or Incident Management practices.

Demonstrated attention to detail and excellent time management skills.

Costco employees: Management readiness or elevated analyst experience.

This is a full-time management/leadership position (45+ hours per week).

Proven leadership skills and experience managing and developing a diverse team.

Ability to provide flexible and effective management in an ever-changing environment.

Has knowledge of all product locations throughout the store.

Maintains knowledge of current perishable codes to ensure fast check out for guests.

Keeps aware of Ad items, special prices, coupon deals or other features that apply to the store's sales programs.

Notifies proper personnel of any pricing errors or items not found in file discovered through the process of the checkout function.

When necessary, packs guest purchases in a fast and efficient manner in compliance with recommended company standards.

Any combination of education and experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities

Experience working safely and effectively with dangerous animals Knowledge of zoonotic diseases and methods of preventing spread Effective supervisory skills

Knowledge of the care, feeding, behavior, and hazards of working with large carnivores and hoofstock .

Experience taking a leadership role on teams/committees

Three years of progressively responsible experience related to African animals, large carnivores and hoofstock OR

3 or more years of expert experience supervising animal care professionals

Ensure inventory and record integrity and maintain a positive working relationship with both management and union represented employee.

Manage multiple work teams in a fast paced, high volume unionized manufacturing environment.

Previous experience working in a union environment.

Responsibilities include but not limited to:

Lead the safety, delivery, cost, quality, and morale of hourly work teams.

Required to oversee and develop highly functioning work teams, comprised of Team Leaders and Team Members and practice Leadership Principles.

The South Carolina Vocational Rehabilitation Department offers an exceptional benefits package for FTE positions that includes:

Manage Area Office and JRT budgets and spending.

Minimum of two years of experience in leadership roles required.

Recruit, hire and retain employees.

Lead, supervise, coach and mentor all area personnel in delivering consumer centered services and achieving the Agency Mission.

Ensure Job Readiness Training (JRT) services and daily operations are safe and effective; achieve yearly/monthly assigned goals and agency performance standards.

Project management experience to help manage new initiatives.

Required Knowledge, Skills and Abilities

Provides input to Service Desk leadership and manager for improvements in departmental processes and procedures.

Assists the department manager in establishing processes, procedures and policies for the Service Desk.

Lead a team of 9 to 11 service desk analysts that provide support to all our Internal and External customers.

Ensure that SLAs are met and continually help improve the Service Desk operations.

Coordinates workflow and schedule to ensure deadlines are met, priorities are recognized, and policies/procedures are followed.

Trains, assigns, and instructs employees on proper work procedures and policies.

Assigns and monitors work activities.