Service Desk Supervisor Jobs
By Sparksoft Corporation At , Remote
3 plus years of experience supporting a service desk or call center operation in a management role.
Understanding and experience with service desk/call center workforce management tools.
Experience with Jira/Confluence and password management tools
Experience with case management workflows using Pega or other CRM/Workflow systems.
2 plus years of experience in the health industry/health insurance domain is preferred but not required.
Experience with CMS Marketplace eligibility and appeal processing
Area Supervisor - Elkridge, Md
By Tesla At , Elkridge $60,000 - $75,000 a year
Robust experience in creating metrics for performance management
In-depth experience in change management process (ECO)
Resolve process issues related to materials management, warehousing, production control, logistics, distribution, and returns of finished goods and sub-assemblies
Working familiarity with IATA (International Air Transport Association) relevant requirements (DG certification is a plus)
Proficiency in Microsoft Office, advanced Excel skills and experience using SAP a huge plus
Excellent organizational skills to manage and track transaction details