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Americas Hr Service Delivery Manager Jobs in Iowa

Hr/Payroll Service Delivery Manager
By Premier Inc. At , Remote $80,000 - $148,000 a year
Strong customer management skills; Experience in leading technical discussions, strong relationship building, communication, organizational and leadership skills.
Experience in program or project management, accounting management or IT.
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
Knowledge of existing and emerging hardware and software technologies and an aptitude for learning new technologies.
Experience in a regulated industry (Healthcare, Banking, etc…).
Experience showcasing comfort with IT-oriented topics and Cyber Security.

Are you an experienced HR Service Delivery Manager looking to take your career to the next level? Join our team and help us deliver world-class HR services to our Americas region!

Overview:

The Americas HR Service Delivery Manager is responsible for leading the HR Service Delivery team in the Americas region. This role is responsible for ensuring that the team is providing high quality, customer-focused HR services to the organization. The Americas HR Service Delivery Manager will be responsible for developing and maintaining relationships with key stakeholders, managing the team’s performance, and ensuring that the team is meeting customer service standards.

Detailed Job Description:

The Americas HR Service Delivery Manager is responsible for leading the HR Service Delivery team in the Americas region. This role is responsible for ensuring that the team is providing high quality, customer-focused HR services to the organization. The Americas HR Service Delivery Manager will be responsible for developing and maintaining relationships with key stakeholders, managing the team’s performance, and ensuring that the team is meeting customer service standards. The Americas HR Service Delivery Manager will also be responsible for developing and implementing strategies to improve service delivery, as well as developing and maintaining processes and procedures to ensure that the team is meeting customer service standards.

What is Americas Hr Service Delivery Manager Job Skills Required?

• Excellent customer service and communication skills
• Ability to lead and motivate a team
• Ability to develop and maintain relationships with key stakeholders
• Strong problem-solving and decision-making skills
• Ability to develop and implement strategies to improve service delivery
• Knowledge of HR processes and procedures
• Knowledge of applicable laws and regulations
• Knowledge of HR systems and technologies

What is Americas Hr Service Delivery Manager Job Qualifications?

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in HR service delivery
• 3+ years of experience in a leadership role
• PHR/SPHR certification preferred

What is Americas Hr Service Delivery Manager Job Knowledge?

• Knowledge of HR processes and procedures
• Knowledge of applicable laws and regulations
• Knowledge of HR systems and technologies

What is Americas Hr Service Delivery Manager Job Experience?

• 5+ years of experience in HR service delivery
• 3+ years of experience in a leadership role

What is Americas Hr Service Delivery Manager Job Responsibilities?

• Lead the HR Service Delivery team in the Americas region
• Develop and maintain relationships with key stakeholders
• Manage the team’s performance and ensure that the team is meeting customer service standards
• Develop and implement strategies to improve service delivery
• Develop and maintain processes and procedures to ensure that the team is meeting customer service standards
• Ensure compliance with applicable laws and regulations
• Monitor and analyze customer feedback and develop action plans