Youth Support Specialist - Lighthouse (Sunday - Thursday, 7 Am - 3:30 Pm)

ABOUT THE COMPANY
Founded: 1981

Mission: To strive for Equity for our youth by valuing and supporting the life they envision.

Values: Respect, Trust, Empathy, Inclusion, Advocacy

JOB DESCRIPTION
Position Title: Youth Support Specialist, Lighthouse

Employment Classification: Full-time; Hourly; Non-Exempt

Reports to: Program Supervisor

Department: Program

Program Summary: The Lighthouse is a transitional housing program for survivors of human trafficking, many of whom were in foster care.

Position Summary: The Youth Support Specialist is responsible for providing direct survivor led support and coordination of care for residents of The Lighthouse. This position requires a flexible schedule that includes weekends and afterhours coverage.

Major Areas of Responsibility:

• Using trauma informed care to ensure a calm, clean, safe and happy home environment.
• Directs all actions to reflect the values: trust, respect, and compassion
• Manage the day-to-day operations and maintenance of the house.
• Executes Orangewood Foundation policies and procedures
• Confer with the Case Manager and Program Supervisor to better understand the individual backgrounds and needs of residents.
• Support the resident to reach goals they establish with the case manager.
• Establishes and maintains an environment that encourages teamwork, interdependence, and ethical behavior and does not participate in gossip
• Uphold the policies and procedures of the Lighthouse.
• Maintain confidentiality related to program participation.
• Provide calm and concise directions to residents in crisis situations and implement de-escalation techniques when needed and mediate interpersonal issues between residents.
• Provide trauma informed support and guidance to assist residents to adapt to the home including an understanding and adherence to program guidelines.
• Communicates directly with internal and/or external customers to assure proper resolution of concerns and satisfaction of inquiries, and speaking positively of Orangewood Foundation decisions, processes, and programs to other staff and outside consumers
• Serves as a role model in carrying out the Orangewood Foundation mission including, but not limited to the following:
• Provide a positive influence, using developmentally appropriate techniques to assist residents to acquire life-skills such as shopping, cooking, cleaning, personal hygiene, laundry and grooming.
• Creates atmosphere of enthusiasm and commitment
• Compile information such as residents' daily activities and write updates in the daily log.
• Assist with transportation to group programming, activities, individual appointments, school and work.

Knowledge, Skill and Experience Requirements:

• Pass a criminal background check, FBI/DOJ fingerprinting, TB test, drug test and employment verification.
• Possess a valid California driver’s license and proof of automobile insurance
• Proficient in all Microsoft Office applications, Outlook, Excel, Power Point. Also proficient with data entry.
• Excellent organizational skills; ability to self-start, multi-task; and take direction from multiple staff.
• Strong conflict resolution and mediation skills.
• Bi-lingual English/Spanish preferred
• Ability to problem solve and make decisions independently.
• Understanding of trauma informed practices and how trauma affects the cognitive development of survivors of human trafficking.
• Bachelor’s Degree preferred or high school diploma with two years of experience working with youth at risk.
• Excellent written and oral communication skills.

Essential Qualities:

• Must be a team player.
• Approach situations, activities and other job functions with flexibility and a positive attitude.
• Understanding of and passion for the Foundation’s mission, vision and values.

Working Environment/Physical Requirements: Primarily an office job. Occasional driving to meetings/trainings. Physical requirements include standing, sitting, typing, bending and lifting up to approximately 40 lbs.

Modification to work schedule may be made based on need of the Foundation.

Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex. gender, gender identity, gender expression, age, sexual orientation, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws.

Job Type: Full-time

Pay: $24.04 - $26.04 per hour

Benefits:

• Vision insurance
• Dental insurance
• 401(k)
• Employee assistance program
• 401(k) matching
• Flexible spending account
• Paid time off
• Life insurance
• Health insurance

Schedule:

• Day shift

Work Location: In person