In Store Shopper / Cross Functional Stocker - $15.50/Hr - Am/Pm Shifts - Jvss 08-Aldine Westfield/Fm1960 - Part-Time

H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 110,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.

Joe V's Smart Shop, the small Store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of 'lowest price, highest quality product.'
As an In-Store Shopper, you'll select eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs) and ensure all eCommerce merchandise areas are clean and free of debris.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:

• Initiative and knowledge to complete all tasks
• Advanced customer service skills
• Ability to work in a fast-paced environment

What is the work?
Customer Service:

• Packages / transports / loads groceries, merchandise from the Store to customer's vehicle
• Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers
• Participates with a total store mindset
• Assists in selecting, sorting, unloading merchandise from basket or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location
• Achieves productivity standards
• Performs cross-functional duties in other areas when not performing eStore duties; will assist with stocking, scanning, and store recovery
• Minimizes shrink through careful handling of product
• Provides excellent customer service; answers product-related questions, locates products, and helps Customers as needed

Sanitation / Stocking / Food Safety:

• Loads / unloads / moves heavy, bulky products to support e Commerce order selection
• Gathers baskets and picks up trash inside and outside eStore as needed
• Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
• Maintains / stocks bag areas
• Organizes / cleans / prepares prep areas, wareroom, and sales floor for incoming trucks

What is your background?

• Completion of required job skills training and compliance-related training
• High school diploma, or equivalent
• Minimum age 18 (mandatory)

Do you have what it takes to be a fit as an In Store Shopper at JVSS?

• Ability to work a flexible schedule
• Ability to prioritize and handle cross-functional tasks
• Ability to use material-handling equipment and maintain license
• Communication skills
• Advanced customer service skills

Can you...

• Work a flexible schedule, based on business needs
• Occasionally sit, stand, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb, pivot, twist, pinch, and perform fine motor movements
• Frequently push / pull
• Work with Customers and stay attentive to their needs
• Constantly* walk, reach at waist, grasp
• Occasionally exposed to cold, wet (non-weather) conditions, ambient temperature, and loud noise
• Demonstrate the ability to lift to 35 lbs and manage in excess of 35 lbs**
• Function in a fast-paced, retail environment, in detailed and precise tasks

• While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

** It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance for another partner or a manager.