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Work Scheduling Assistant Associate Level - Assistant Level

Company

American Electric Power
Address , Marion, In
Employment type FULL_TIME
Salary $36,630 - $53,715 a year
Expires 2023-07-26
Posted at 1 year ago
Job Description
Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.
ESSENTIAL JOB FUNCTIONS are listed below:
Under immediate supervision:
  • Develop schedules for line servicer and technician appointments.
  • Provide administrative support as needed.
  • Communicate with customers and direct inquiries.
  • Support adherence to standard work scheduling policies and procedures.
  • Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
  • Assist with outage management as needed.

Job Type

Full-Time

Relocation

No

Annual Salary From (Min)

36630.00

Annual Salary To (Mid)

53715.00

Minimum Requirements

Basic Qualifications for Associate Level (SG 02):
Education requirements are listed below:
  • High school diploma or GED required.
Work Experience requirement listed below:
  • 9 months of post high school experience in utilizing administrative procedures and office equipment.

OTHER REQUIREMENTS:
Ability to demonstrate the following skills and competencies:
  • Must be available for overtime when needed.
  • Organizational and analytic/problem solving skills.
  • Occasional travel may be required.
  • Prioritization skills.
  • Strong verbal and written communication skills.
  • Customer Focus and Teamwork.

Basic Qualifications for Assistant Level (SG 03):
Education requirements are listed below:
  • High school diploma or GED required.

Work Experience requirement listed below:
  • Demonstrated proficiency with computers and computer programs, effective verbal and written communication skills required.
  • 3 years of post high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling Rep Assc classification.

OTHER REQUIREMENTS:
  • Must be available to work overtime, call-out overtime and shift work, as required.
  • Occasional travel may be required.
  • Ability to demonstrate the following skills and competencies: Organizational and analytic/problem solving skills; Prioritization skills; Customer Focus and Teamwork.
  • Must be available for overtime when needed.
  • Strong verbal and written communication skills.
  • Travel requirements are expected 10-25% of the time

Work Designation

Hybrid