Wine And Spirits Assistant Manager

Job Summary

• Provides prompt, efficient and friendly customer service. Educates customers about products. Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.

Primary Duties And Responsibilities

• Securing products that are out of reach
• Reports to work when scheduled and on time.
• Orders product at supervisor's request.
• Removes trash in a timely manner.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Checks in product, puts product away, and may review invoices.
• Loading or unloading heavy items
• Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Performs other job related duties and special projects as required.
• Performing other tasks in every way possible to enhance the shopping experience.
• Assists with inventory as requested.
• Escorting them to the products they're looking for
• Educates customers about products.
• Maintains displays in the department and throughout the store.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Making note of and passing along customer suggestions or requests
• Assists customers by: (examples include)
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assists in other areas of store as needed.
• Builds displays as needed.

Knowledge, Skills, Abilities And Worker Characteristics

• Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education And Experience

• Over six months up to one year of similar or related work experience preferred.
• High School or equivalent

Physical Requirements

• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
• Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.

Working Conditions

• This position is occasionally exposed to dirt, cleaning solvents and equipment movement hazards. There is exposure to temperature extremes and dampness. This is a fast-paced work environment with significant pressure.

Contacts

• Has daily contact with customers, employees, suppliers/vendors, federal/state governmental or regulatory agencies, and the general public.

Work Schedule

The work schedule will include mornings, afternoons, evenings, weekends, and holidays.

Wine & Spirits Assistant Manager 2023

A.A./E.E.O.

Minority, female & disabled individuals are encouraged to apply.