Warehouse Management System Specialist

Company Overview

BlueStar is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers.

The Warehouse Management System Specialist will be supporting the operations using existing WMS knowledge to help drive an efficient operation as well as overcoming any system hurdles. The WMS Specialist will work closely with the onsite operations team to support system optimization, ensuring system functionality, diagnosing and communicating issues/outages and assisting with future project implementation WMS configuration needs. System hygiene will be a critical part of the position to ensure the operation can run smoothly by having all areas within WMS clean and up to date. Supporting operations is key as well as introducing lean ways of working utilizing their experience. Multiple work streams need to be focused on to ensure Operations are meeting and exceeding productivity levels.

Responsibilities

• Support of operational issues and configuration requirements for continuous improvement initiatives.
• Performs enhancement testing.
• Maintain and develop open issues and system projects log from concept to completion - FASCOR/operations system optimization.
• Monitor performance of the WMS, proactively look at areas for improvement and lead all issue resolutions; first line of support.
• Local user training and administration of associated documentation.
• Take initiative to identify and recommend change controls to support operational enhancements and fixes.
• System peripherals knowledge and experience (RF units, thermal printers).
• Goods-to-person or automation/smart conveyance experience.

Qualifications

• Minimum 2 years of operations' experience working in the field of warehousing and/or transportation services
• Ability to lift up to 25-50 lbs; product testing requirement
• Knowledge of Microsoft Office software applications
• College degree in Logistics, Business Management, or Computer Science preferred; relevant experience accepted
• Ability to work in a warehouse environment: standing and walking
• Proven ability to define project requirements and facilitation skills
• Ability to analysis and recommend system changes to improve local operational processes (order management, inventory, receiving, and shipping)
• Strong interpersonal skills (communication, presentation, issue management)
• Past experience with FASCOR and/or related WMS systems (i.e. SAP, JDA, etc.)
• Minimum 2 years' technical experience working with operating systems, SQL programming and Oracle (or similar) database

Equal Opportunity Employer/Veterans/Disability.